[Resolved] Airtel Data Card — Disconnecting and weak network | |
I am using Airtel Datacard since December 2008 and since from then I have faced the problem 6 times. Even now the net connection is getting disconnected every after 5 minutes. I have registered the complaint with the Airtel Customer care on 13th May 2009. It was told that it will be resolved within a week. Still the problem exists. I think the Airtel Data Card is the WORST data card in India. I would recommend the other users for staying away from it. Vinay Thakur [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 2 Comments | |
Comments
airtel data card give me a very bad service. this card give a very slow data and always seen as page can not be displyed which is very bad... at its server always down and fail...
Reply
Hi,
I have purchased Airtel data card almost 2 + weeks back. Card number [protected].
I think this was really a bad decision on my part. I raised complain same day when connection was activated mentioning that this does not give me speed to work.
Most of the time it does not connect ( as signal is really weak). After I raised the complain I was told that this will be resolved before 30th of May. Someone from Airtel visited my house on 26th May and said there is no signal in this area.
I waited for 30th and called your customer care almost 15 times since then but everyone says please talk to my manager. When I talk to manager he says he will get back within 2 hours. This has happened almost 15 times and looks like no one cares after selling the instrument.
I really need help here else I don’t have any other option other than going to consumer forum to get my money back (Instrument cost).
Before purchasing instrument I called your customer care and they said me “if your Airtel mobile has signal data card would have and they gurantee it to work”. I also asked from showroom on ITPL road to tell me the speed, they said minimum 2 mbps. While for me any web page does not open – I just keep refreshing it.
My house location: Flat number 20011, Prestige shantiniketan. Whitefield road, near ITPL Bangalore.
I tried to connect every time from above address.
-Pankaj
Cell number: [protected]
I have purchased Airtel data card almost 2 + weeks back. Card number [protected].
I think this was really a bad decision on my part. I raised complain same day when connection was activated mentioning that this does not give me speed to work.
Most of the time it does not connect ( as signal is really weak). After I raised the complain I was told that this will be resolved before 30th of May. Someone from Airtel visited my house on 26th May and said there is no signal in this area.
I waited for 30th and called your customer care almost 15 times since then but everyone says please talk to my manager. When I talk to manager he says he will get back within 2 hours. This has happened almost 15 times and looks like no one cares after selling the instrument.
I really need help here else I don’t have any other option other than going to consumer forum to get my money back (Instrument cost).
Before purchasing instrument I called your customer care and they said me “if your Airtel mobile has signal data card would have and they gurantee it to work”. I also asked from showroom on ITPL road to tell me the speed, they said minimum 2 mbps. While for me any web page does not open – I just keep refreshing it.
My house location: Flat number 20011, Prestige shantiniketan. Whitefield road, near ITPL Bangalore.
I tried to connect every time from above address.
-Pankaj
Cell number: [protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information