[Resolved] Airtel Data Card — Slow Connection Speed

[Resolved] Airtel Data Card — Slow Connection Speed

S Saurabh Bhatt from Mumbai, Maharashtra

I am having constant speed problems using Airtel's Micromax datacard for internet. I've been complaining for this issue for the past five months and I've been given run around from the Customer Care and Technical Department for datacard. I've tried to call their Nodal Officers to complain, but nobody picks up the call, even the Airtel relationship center guys told me that they don't even pick their calls. I've also asked to activate outgoing call facility on my no, but its not done. Every single time I've been told that an engineer will call you back within next 48 hrs, but I am still waiting for that call. My Airtel Datacard No. is [protected]. Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Susanta Biswas

from Dehra Dun, Uttarakhand

Sir,
I am facing problem for not receiving the airtel datacard bill in my address as a result my data connection get disconnected.
So, Kindly send every month Airtel Data card bill to me as soon as possible to me to this address:

To,
Election Officer,
C/o Office of the SDO (C) Bijni

For your ready reference : I am giving my data card No: [protected]

Brijesh Kumar

from Allahabad, Uttar Pradesh

Dear Sir,

I am also facing trouble since i have purchased this airtel micromax datacard.

Here above is also my datacard issue and number ([protected])

Here is my service request number is 31428430.

anirudh14588

from Gurgaon, Haryana

Hi,
I purchased data card 5 months back.
It is a 3g card.
last month i went to thane airtel office and told to raise a request for converting to 3g services.
He did something on his computer and told me that a request is raised and 3g will be activated in 48 hours.
But even after 10 days it was not activated so i went again to thane office. This time a lady told me that no such request is raised and she again raised a request. she said you will get a call and it will be activated in 72 hours. I asked her for service request no. She said their is no such thing as service request no. it will definitely get activated in 72 hours. Now it is more than 5 days.
I dont understand why airtel is ignoring their customers. Is airtel fooling their customers? Or you dont care about them? Cant she give me service request no? I am not fool to believe her that their is no such thing as service request no. What does airtel think that customers are stupid people who have lot of time to keep complaining? If any airtel customer representative give me some reply on this then i will provide my number and other details.
If this continues i will start a forum for grievances of airtel customer. Do u know what happened to a multi national company after a frustrated customer started a forum? You should not ignore customers. I have never seen such a worse customer care.