[Resolved]  Airtel — Deducting money..

Address:North 24 Parganas, West Bengal

Airtel is constantly deducting money rs 1.5...per 2 or 3 days....when m calling to customer care..they says that u download airtel vas easy search content..wheathr m not downloading any content related this..last deduction tomorrow night 27th Feb 2013 at 11.56 PM.....plz help me..my mob no-[protected].....
Was this information helpful?
No (0)
Yes (0)
Oct 16, 2016
Complaint marked as Resolved 
Verified Support
Mar 01, 2013
Airtel Customer Care's response
Namaste (rangry5),

This is to inform you that your concern listed on 28 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Verified Support
Mar 05, 2013
Airtel Customer Care's response
Namaste (rangry5),

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Complaint comments 

Comments

AirTel — deduct money

my airtel prepiad no is [protected].on dated 16.10.08 i recharged 333/ but on dated 19.10.08 my balance show 55.54 rs i also complain to the customer care but all are rubbish...
ediate not a care person only ... shale hai sabhi

AirTel — lose my money every two or three days.

sir/madam mera mobile no.[protected] hai mere mobile se har dusre ya tisre din rs10 kat liya jata hai aur complaint karne par kahte hai ki apka NOP (GPRS) ki seva chalu hai.pls help me. thanks

AirTel — deducting the money

sir,
i am parveen , using airtel mobile prepaid phone no.[protected] .on this some services are automatically activated like cricket commentary or hello tunes etc and amount is daily deducted from from the balance . after so much of struggling if i contact to customer care which is paid call by this service provider, they simply say that you have activated this service. after request they discontinue the service but detected amount is not refunded back .i also told them three months ago that i do not like such type of services and in future please do not activate such services .but no use they do their own.
sir please save from them
thanking you .
yes, you are right ... same thing happen with me and my friends also...

AirTel — Deducting Money for

Hello My name is Chirag and my mobile no. is [protected],

I am using Airtel sim in my mobile. After every 15 to20 days i have been charging, and my balance is deducting from my account, without using any services. Nearly 1 month ago i had called to register complaints because i had activated DO NOT DISTURBED serivce, and i am getting service message about deducting my balance for subscribing services which had not activated, and when i had called to customer care, they said that you had activated service so you have been charged. After some calls i get my balance returned (my complaints no are: CPPWC[protected], CBDOV[protected], W[protected], CPPWC[protected], CBDPP[protected] and many more).

But today (16/02/2011 nearly 6.00 pm) i had noticed that from half an hour, after every 2 to 3 mins my balance is deducting with Rs.0.75. When I called to customer care they said that i am using GPRS and if i will delete the GPRS settings from phone then i will not not be charged, but settings of GPRS are in my mobile for nearly 3 years, i had not charged for GPRS without using it, when i complaint to customer care, without hearing my point they had disconnected line.


So please help me that i had been complaining to Airtel customer care for a long time but no satisfied answer and service is till provided.

Please do needfull
They have deduted money from my mobile RS 170 without any notice on 07/10/2011. when ever i try to speak to costumer care they are just keeping me hold for more than10 min and than also not taking my phone. But they deducting money when ever i call customer care but DONT SPEAK. my number is [protected] from rajasthan .....................................pls help
I've used/using idea, vodafone and airtel. Among these, airtel is worst when it comes to customer service.

I will advice you to go to airtel customer relationship center near you and complaint there. Doesn't it feel like BSNL???? But that the way with aritel nowadays.

AirTel — Deducted Money

I am using Airtel connection on my mobile, but at the date of 27.04.2012 i had 78Rs(approx) on my phone but after 4 pm when i saw my phone balance i shocked bcoz it was showing 3Rs(approx) - mean money was reduced 75Rs(approx) from my phone, so i called to 198 customer care and they said "i have complained about deducting money to the company and your deducted money will be returned til 1.5.2012 and your complaining number is [protected]" but after date of 1.5.2012 i did not receive any phone from the company also i did not receive any deducted money from the company so again i called to the customer care at 1.5.2012, then they said please wait for 24 hours so i waited 24 hours then again i called 2.5.2012 again they said please wait 24 hours again i waited 24 hours again i called 3.5.2012 again they said please wait 24 hours again i called 4.5.2012 then they said we r complaining again so u will have to wait for some days tel me how long should i wait , tel me what should i do plz help me, right now i m very sad




Name - Ankit Goyal
Mobile No. - [protected]

ya its fraud deduction

Thank u very much..sir..
Sir, airtel again deduct rs 1.5..for the same cause...tomrrw night 2.00 am..3.3.2013...the problm not solving..my mob was offf that time...plz take required step...either i take legal step...
Sir, till now from 03.03.2013..they havn't deduct money..but..i am still noticing..I am not absolutly sure...wheather they again charged my from my balance or not...I can tell it to u after some day...for some reason I am unable to receive ur call...Later u can call me please...that time surely i receive...There is no VAS service activated on my numb, ..instead of that they deducted my balance 1.5/-...Thanks for ur quick response...
Airtel deducted money from my balance every 2-3 days...They again charged rs 1.5..constantly 10-12 days...from 20Th april to 1st may 2013...when m not used This numb...my phone was off...almost 7 rs They deducted last 10 days...what is happening...to particular This numb...please take some earnful step either i am going to port This to other line...Please...
Airtel constantly deducting money from my balance..from the number [protected]...rs 1.5 per 2-3 days...sometime daily...they deducted almost rs 7-8 on 10 days...please take some earnful step either i am going to port from this number...please...now my balance is 10.11...yesterday eve my balance was 11.61...again 1.5 deducted...

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information