[Resolved]  Airtel — AIRTEL 3G PLAN WRONG ACTIVATION

Address:

Dehradun, Uttarakhand

Pls find below complain which i sent through email.

Dear Prashant Negi,

Ref: Email dated[protected], requesting to activate 3G Plan for your airtel mobile number [protected].

Thank you for your email to airtel and the opportunity to assist you.

We are happy to note your interest in availing airtel 3G services.

As per your request we have activated 3G RC97 plan and it has been credited to your account your account with below mentioned benefits;

RC97
Data; 200 MB
Validity; 30days
Post usage 10 paisa per 10 kb

You may also login to http://www.airtel.in/Airtel3G/ to know more about the 3G plans & tariff details.

Further, you may dial 12134 (Toll free) for queries related to 3G service, to assist you better.

We hope that we have able to assist you suitably.

Please do write in for any further assistance.


Yours Sincerely,
JAISON AUGUSTIN
Customer Care
Bharti Airtel Limited


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[protected]Original Message[protected]
From: [protected]@gmail.com
To: [protected]@in.airtel.com
Cc:
Sent: 02/11/2011 08:23:04 PM
Subject:

my mob nbr [protected]

rs 198 has been deducted from my account on 2nd nov 2011 around noon fpr 3 g
services , i called up customer care on 198 they told me that no plan is
running on my mobile and i have not asked for the service, kindly urgent
activate my 3g monthly plan, as i need it urgently.

hope to hear from you soon.

thanks
prashant negi


note i had not asked for rs 97 plan but the same was activated on my mobile.