Airtel — extra charging on outgoing calls

Address:

Delhi

Sir, i am using prepaid airtel servive having no. [protected]. My outgoing call was 1 paise per second from airtel to airtel and 1.2 paise per second from airtel to any other provider. Suddenly my outgoing call charges gone high by 1 rupees and 1.5 rupees per minute wef 10 Dec 10. On 11 Dec 10 at 16:41:15 i received a message from airtel that your validity of airtel freedom plan has been extended by 90 days at no additional coast. I made a outgoing call having duration 09 minutes but the cost for the said duration was 15 rupees. I made a local call from airtel to aircel for 10 second and the charge was 01 rupees. I tryied so many times to talk with customer care executive but their service is so poor that i am not able to talk with them. On the whole i want my money back.