[Resolved]  Airtel — Didn't get Lumia 620 handset bundled offer from Airtel

Address:Andhra Pradesh

I have purchased lumia 620 2 months ago. It came with handset bundled offer from Airtel with 3 months of 3g internet with 2GB per month. I was using Tata Docomo, so I tried to port to Airtel in Tirupati but couldn't get a HLR4 sim. The response from Airtel stores in tirupati is awful. So 10 days ago I ported to airtel in hyderabad, n didn't get the bundled offer. I called Airtel for help, but everytime they gave a different reason. I seem to be screwed up by porting to Airtel bcoz they are not giving me bundled offer. Please help me.
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Aug 14, 2020
Complaint marked as Resolved 
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Namaste Yeswant,

This is to inform you that your concern listed on 13 July 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Yeswant,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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