[Resolved] Airtel Digital TV — Amount Refund not received

hairavikishore

Address:

Bangalore, Karnataka

Hi Sir/Madam,

I have deactivated my DTH connection on Dec 1st 2011 due to change of address. I have given my new address to get refund amount. After waiting for few months, i sent mail to the concerned team and called customer care to check my refund status. After few compliants, i was informed that the amount is sent through blue courier to old address and it was received by someone. I registered complaint again but no reply and no status. Airtel guys cheating customers by not refunding their amount. They know adding interest and cheating but they dont think about customer. My details are below. Please help me in getting my money back.

Digital TV connection Customer ID : [protected]
Phone : [protected]/[protected]

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Oct 21, 2016

Complaint marked as Resolved

Verified Support

Jan 08, 2013

Airtel Customer Care's response Namaste Kishore,

We would like to inform you that your concern listed 31 Dec. 2012 has been resolved. Should you have any queries please contact Airtel customer service at www.airtel.in/airtelpresence

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Comments

chiraque

from Bengaluru, Karnataka

Airtel - DTH — Refund not received

i had recharged my Airtel DTH id [protected] with INR 1000 on 22nd Dec'2010 through my HDFC Bank netbanking account. However, the DTH account was recharged with only INR 500 and the remaining 500 has not been refunded to me till date.
My account was recharged with 500 on 7th Feb'2011( without any payment from my side) and the same was reversed again on 14th Feb'2011. This has left me wondering where have my INR 500 gone. Airtel has been investigating this for the last 2 months but they have not been able to come up with any explanation for this. Request help in procuring my refund.

* As per the attachement my account was recharged on 7th Feb and reversed on 14th without any payment from my side. This transaction id is the same as the one generated during my payment. Pls refer the other attachment.

Abhishek Agarwal

saurabhpanchal

from Mumbai, Maharashtra

Airtel — Refund not received

Refund not received.

Till February-2001, I had AirTel postpaid connection. on 02/02/2011, I had paid excessive amount to the AirTel Postpaid bill.

Advance payment of Rs, 1048/- was paid on 02.02.2011 by Receipt No.[protected] at AirTel Ashram road, Ahmedabad office. After I get one SMS from your Account department "Your Airtel Mobile Bill dated 12-Feb-2011 for Rs.-805.03 has been generated. it will reach you by 24-Feb-2011. Due Date:03-March-2011." on feb-2011. But till today I have not got any payment from AirTel India. So Please help me in recovering the amount.

Name:Govind Panchal
Number:[protected]
New A/C:[protected]
User ID:A1170463.
Payment made on 02/02/2011.

saurabhpanchal

from Mumbai, Maharashtra

Hi Rakesh,

Any updated on the issue?

I am expecting the earliest resolution of the issue.
Let me know, in case any other information is required from my side.

Regards,
Govind Panchal

saurabhpanchal

from Mumbai, Maharashtra

Hi Rakesh,

Any updates on this? I am loosing my patience :(

Regards,
Govind

saurabhpanchal

from Mumbai, Maharashtra

Hi Rakesh,

Please note that I have not received amount yet. I didn't receive any call or letter for the same.

As you are saying that, is has been resolved, but I don't have any update or the refund money with me.
Kindly look into this matter and let me what is the status.

Thanks,
-Govind