[Resolved]  Airtel Digital TV — about customer care services

Subject :- Installation not happening at new location …[protected]
Dear Sir,
The mail is regarding the complaint for my airtel Digital TV, As from last four days I myself is calling at your helpline no. & wasting at least a hour with your call center people everyday, as the complaint is I have taken your digital TV connection in Jaipur but now I have been transferred to Rohtak so I had taken the setup box & dish tv along with me at Rohtak itself ..
I have made the call at your helpline no. on 20/8/09 and told them about the installation at my new address they have taken all my details along with my new address, which now I had given them for more then 5 times, they have told me about the charges of 600 Rs will be deducted from my account balance I accept that condition immediately & they have made the entry in my account by that day only & confirmed me that their engineers will visit at my new address in Rohtak by 11.30 morning on 21/8/2009, but unfortunately nobody has visited at my place, after that I am regularly calling at your helpline every time they gives me the complaint no. & giving me the assurance that their people will visit along with the timings, We are waiting for them everyday & nobody is visiting …
Now the water has passed my head & I claim a compensation from airtel for wasting my four days along with the mantel harassment your call center people has given me & how could you debit my account when the installation has not been completed till now ..
I really fill that I have done a blunder mistake of choosing airtel digital TV connection when there are so many other options are available in the market..
Kindly revert me with a proper solution along with the compensation other wise, I DO NOT HAVE ANY ANOTHER OPTION TO GO TO THE CONSUMER COURT..

Rgds,
Anit Chhabra
318, Sector 14
Rohtak (Haryana)
Pin :- 124001
Mobile :-[protected]
[protected]