[Resolved]  Airtel Digital TV — CHANNELS NOT COMING

Address:Dehradun, Uttarakhand

I HAVE CHARGED MY AIRTEL DIGITAL TV, BUT THE SERVICES ARE NOT YET AVAILED BY THE DTH OPERATOR AND THE CURRENCY FROM MY ACCOUNT IS DEDUSTING DAY BY DAY.
THE CUSTOMER CARE TOLD THAT THE SERVICES WILL START WITHIN 4 HOURS BUT NOW ABOUT 54 HOURS HAVE PASSED AND THEY ARE UNABLE TO AVAIL THE SERVICE.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

Airteldigitaltv — Channels not received

My customer ID [protected] and STB ID: [protected]

I have purchased this Set Top Box from a local vendor in T"nagar and after a great struggle the STB was installed about a week back. Now I am not getting any channels. My purchase / subscription is valid for one year. I get the remarks "RECHARGE YOUR ACCOUNT" on the TV. I am not able to understand / follow the instructions from the Customercare phone[protected]. I regret very much for having purchased this DTH. Can you possibly help me please ? My phone No. is[protected]
Please depute your technical staff to attend to this situation. I am a senior citizen aged 75 and have developed mental tension after purchasing Airtel STB

D.Padmanaban.
Dear sir

I HAVE PUCHASED RECHARGE COUPEN FOR Rs/- 250 I HAVE COMPLETED THE PROCESS AS

INSTRUCTED MY YOUR AUTO ANSWER MACHINE .

BUT MY SET TOP BOX IS NOT GETTING ACTIVATED .

MY CUSTOMER ID : [protected]. BUT

ON SCREEN IT IS SHOWING CA STB LABLE: [protected].

CARD ID : 606673

OSD-6

I AM RECEDENT OF AMBERNATH (E).

MY PHONE NO IS :[protected]

PLEASE ASSEST ME TO GET MY SETTOP BOX RECHARGE.

THANKING YOU

REGARDS

ARVIND
pls refresh my airtel, my customer ID is [protected]
my Customer ID: [protected] is recharged 5/4/2010.Still i am not able to receive the channel.Error code;6 is displaying on the screen.
Plz check my digital reciever.

AIRTEL DIGITAL TV — Channels are not coming

Hello Customer care our digital tv telugu channels are expired we don't know what to do all channels are coming error can you please check it.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information