Airtel Digital TV — cheating- payment made but not installed

anandtotla

from Mumbai, Maharashtra

Address:

Osmanabad, Maharashtra

but I am getting frustrated with your grievances department (they are disconnecting my calls, not replying to my mails, etc), so I thought may be you can help me.

I have ordered a new connection on 11th Dec (Money paid on the same day through credit card, IVR). However, they have not yet installed a new digital TV. I called you many times but they are disconnected the call after I inform them about my query (called on [protected]). I have spent around Rs.300 in calling them. It was a very humiliating and bad experience with them. I request you to please install it today or return my money ASAP.

Name: Purushottam Baheti
ID number – [protected]
Date of payment – 11th Dec
Payment reference number – 17931567
Payment amount-Rs.1,199

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Comments

MandeepBajwa

from Mumbai, Maharashtra

Airtel DTH — Paid but not installed

Dear Mr.Ajai Puri,

I paid for DTH service 26/08/10. Since that i am doing repeated follow up with CC and engineers etc. But still no body came to install it. For this i took many hour off from my office since i paid. Because i am calling yours guy, my staff also now came to know and it is giving them negative impression for Airtel.

I am escalating this after trying all the alternatives. I hope a company like Airtel must have some SLA else how come Airtel be rated as best DTH service provided.

Customer ID:[protected]

Thanks
Mandeep Singh

pradeep19augyadav

from Nagpur, Maharashtra

there is going to be no response from airtel dth you will have to file case in consumer court in following format I too had the same problem and am filing the case shortly my cus id is [protected] and my no is [protected] call me and take help free of cost .
mail me and i will send you the format and guidence to file a case in consumer court
my id is [protected]@gmail.com

mohituna

from Delhi, Delhi

AIRTEL DIGITAL TV — Cheated In Payment

Dear Sir,
I am a very old customer of Airtel Digital TV. My Name is Mohit Kumar Sharma and my customer ID ia [protected]. Customer of Airtel Digital TV is uneducated and irresponsible. Last night on 11th June, 2011 i called them to upgrade my channels. Before theat i confirm about all channels including HD channels. Company told me in ultra pack you will get all channels including HD Channels Ten Sports HD, Movies Now HD and Discovery HD. But After one hour i realsied company has cheated me. They disconnect my Punjabi Pack and told me it is not covered in Ultra Pack. They Also tell me to see HD channels you have to take extra Packs to subscribe them. Now company is saing they heave done it by mistaken and not ready to refund my cash and to fullfill their promise to start all the channels.

I suggest Portability must be started in Satelite Service Providers also.

Please Justiy My Case.

Regards.