[Resolved] Airtel Digital TV — new way of cheating existing customer | |||
this is one more way to cheat the existing customer - (may not be new for Airtel peoples--).. The story: I have activated South Economy Sports pack for an Year by paying 2580/- on 12 May, 2011 (my cust ID:[protected]) must be valid up to 12 May 2012 PLUS 45 days free) after this my acount has 15+ rupes. Today I just called to Airtel CC for new DTH HD connection at Bangalroe and sayed i am already existing customer .. provided my CID then they said my account is in negative balance... SHOCKED and opend my online account surprised to see the account in suspended state... called to Airtell CC again asked why it was in suspended ... ...... they are soo creazy to say that ... they already recorded the activation and deactivation of a GANES pack for 44+ rupes. i asked, who asked this Games pack, did i send any email or online request.. ---- they responded :: they dont know at all any thing.. the transactions are been recorded and we can not help you out in this.. soo sorry.. they added. i am in confusin that - which one i need to think now - new connectiong or existing connection... i am decided not to thing of old connecting and never goes to Airtel DTH.. will thing alternative. thanks Hari [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
sir,
i have a airtell datanet conection phone no :[protected].i have problem regarding payment of billing. i already payed all the previous bills, but the behala airtell do not pay it. so they disconect my net. so i do not know what to do.
sutapa sarkar
i have a airtell datanet conection phone no :[protected].i have problem regarding payment of billing. i already payed all the previous bills, but the behala airtell do not pay it. so they disconect my net. so i do not know what to do.
sutapa sarkar
Airtel DTH — Not providing existing connection to new location
My new location has tata sky monopoly, They want all the residents of the buildings at Adarsh Rhythm 71 off bennerghatta Road to have Tata sky TV only. They dont allow any other subscriber to put the antenna for any other TV on the terrace.I had a Aitel DTH connection and I had to forgo that connection because the Airtel guys cannot put the antenna from where it can receive the signal. A pathetic job from a famous company like airtel.
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Airtel — New way that airtel find out to earn money-- cheat customer
Dear Nodel officer,This is your airtel customer [protected] who is suffering from the new
way which airtel had find out to earn money.
without my concern & my request unnecessary vas services are getting
activated in my account & amount are getting deducted.
In Aug'09 also one vas feature was activated without concern & when I
shouted at your customer care excecutive they refunded 40/-
immediately in my account.
Now again today i got one new msg that comedy junction is getting
renewed ,I dont know when it got activated & who did it. When called
on your customer care the executive name Vijay responded that I have
used the service hence I will not get the refund for this.
I want to inform you that you are forceing me to take legal action you .
I want my entire money to get refunded with in 24 hrs
& Do not disturb facility to be activated immediately
& which all vas services you have activated without my concer to be
deactivated immediately.
Regds
Ms Singh
[protected]