[Resolved]  Airtel Digital TV — Mobile Recharge

AirTel — Airtel Mobile TV

Hi,
On 28th may, Airtel TV activated from my mobile.I deactivated the service on the same day. But on june 2nd i got a meesage from AD-54321 saying "Thanks for using Airtel TV subscription service from Airtel.You have been charged Rs 30.". I called airtel customer care and deactivated the service again.The amount (Rs 30) also refunded.Again on 6th june i got a message from AD-54321 saying "Thanks for using Airtel TV subscription service from Airtel.You have been charged Rs 28." When i called customer care they said, they will deactivate the service and will refund the amount. But till now i didnt get the deactivation message or refund amount. just got a message saying request reference number is CBDMT[protected]. Now iam not even able to contact customer care. It seems like they blocked my number.Could you please help me to resolve the issue. My Mobile number is [protected].

Thanks & Regards,
Arun K

yes..now the issue is resolved. Many thanks for your help

Regards,
Arun

Namaste Mr.Singh,

This is to inform you that your concern listed on 22 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33