[Resolved] Airtel Digital TV — No response to request made, instead of repeated reminder from last one month | |||
I am Nitin Mehta, having two Airtel Digital TV connection at my home bearing ID no. [protected] and [protected]. I have made request to customer care on 3rd Feb 2013 for merging both the connection to avail benefit of multiple connection offered by Airtel and they promised to do the same within 48 hrs. But they have failed to do the same yet, every-time i call they say it will done within next 24 hrs. Its very torturous to innocent consumer like us to call customer care so many time and talking to them for 20 - 30 Min's on paid customer care number [protected] to just make fool of our-self. So after trying non stop for more than one month, i have finally decided to file an compliant against them here to seek solution to my problem. Nitin Mehta [protected] Was this information helpful? | |||
Oct 30, 2016 Complaint marked as Resolved Verified Support Mar 04, 2013 Airtel Customer Care's response Namaste Mr.Mehta, This is to inform you that your concern listed on 04 March. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Mar 06, 2013 Airtel Customer Care's response Namaste Mr.Mehta, Further to our discussion dated 04 Mar. 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress. We assure you that we are committed to resolving the issue to your satisfaction. For any queries you may have you can also get in touch with us at [protected]@in.airtel.com Regards Rakesh Ranga Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 3 Comments | |||
Comments
Airtel — No response to repeated complaints
Six months my landline has been defective. Airtel seems to lack the expertise to get a simple telephone repaired. SHAMEFUL. Also, airtel broadband gives download speeds of 10 - 15 kbps. Upgrading the connection has also not helped. Am looking for a suitable change.Maybe changing over to MTNL broadband will help Namaste Mr. Mehta,
We would like to inform you that your concern listed 04 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 04 Mar. 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com.
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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AirTel — no response to the last complaint
sir,i made a complaint regarding the deduction of my balance on the 7th september.i received a cal from airtel and they promised to resolve my complaint till the next day.but nothing hapend.they dnt do anythng.they fooled me by giving me false insurance.
thanking you
gaurav singhal
[protected]