Airtel Digital TV — Pathetic services and ridiculous charges.

Address:

Jaipur, Rajasthan

Airtel has the most pathetic service among DTH TV providers in Jaipur.

I have this connection for the past one year and I have been consistently facing problems with the broadcast (Signal loss in fair weather when other DTH services are working perfectly fine)

The money you have invested in buying the service is a total loss since there is no refund if you disconnect. (As per their terms and conditions, even the dish antenna and STB are owned by Airtel and they take it away of you disconnect.)

Also, when I compare Tata Sky packages - I am paying more for a similar set of channels in Airtel than what I am in Tata Sky. Not that TSky is perfect, but it is miles ahead in terms of customer service and service quality as compared to Airtel.

Sorry Airtel, you need to get your quality up and invest a little more in getting quality customer service personnel in place.