Airtel Digital — Worst Service

Address:Visakhapatnam, Andhra Pradesh

I would like to share some bad experience about the Airtel Digital; recently I have bought a new airtel ditial settop box and they had offered me 7% discount on eBay and 500rs off on naaptol but I have received a Voucher code for Naaptol but there is no Voucher code for eBay. So I tried calling the Airtel Customer Care and it takes too long to connect and after answering the call they dont even give proper response and any time the line get cut. And there is no 24 hrs call center services i[censored] try calling them by 6:00pm or 7:00pm never you will be able to talk to the customer care.
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Namaste Mr. Das,

This is to inform you that your concern listed on 27 April 2013 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However, we are restricted by the absence of your contact details in your original complaint. Please share the required details with us at [protected]@in.airtel.com

We assure you that we are committed to resolving the issue to your satisfaction

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Das,

We were waiting to hear back from you. Since you haven’t written in yet, we trust your issue has been resolved. If you still need assistance, we request you to Please share the required details with us at [protected]@in.airtel.com.

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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