[Resolved] Airtel DishTV — Disconnection before due date

toamann

Address:

Delhi

This is to bring to your kind notice that I have been cheated on account of providing Mega Pack with Free Offer period of 3 months at cost of Rs.1890/-. But unfortunately I have started receiving messages in 2 months only to recharge again.

While installation representative (Sunil-[protected]) from Anishka Enterprises have come for the installation and confirmed 3 months subscription. When first reported this call I took Sunil from Anshika on conference with Airtel representative, where he too confirmed of receiving Rs.1890/- payment and confirmed to update in my account.

But after 6 days of no change in status today I have called again with Srv Req[protected] and requested for solution. Surprisingly I was given no help and advised to write this mail. Look, I don’t know who is Anshika Enterprises as I have called Airtel for new connection and I am not ready to run from pillar to post to get this activated. Its your responsibility to get this fixed and enable my connection back.

CAll Logs - 3510721, 3491275

To my surprise I have also started receiving messages that your problem got resolved but actually nothing has happened.

Only thing happened is I am rolling like Roll O Coster from front office to back office. Please find attached bill for the service which is not provided.

+1 photos

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Aug 13, 2020

Complaint marked as Resolved

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Comments

LALITA SHARMA

from Agra, Uttar Pradesh

Dish TV — disconnection of dish tv

we have 2 dishes
[protected]-7
[protected]-7 - one year subscription paid

we have paid for [protected]-7 on 18/07 but no connectivity is there, kindly check urgently.

Naman Joshi

from Pune, Maharashtra

Since last seven days our set top box is not working so that we r not able to view any channels. when i call to dish tv customer care they replied that my connection is in warranty so they will soul this problem with in 48 hrs.
When there is no response up to 72 hours i again called that time they replied same that they want another ask another 48 hrs. my complain no is 19865682.

Dipankar Das

from Dibrugarh, Assam

Dish TV — No conectivity with settop box and dish antana

Dear sir I, Mr.Dipankar Das address 7/10 Kashiram Das Road Durgapur-713205 W.B as customer since 2006 with your essteem DTH Services.My VC NO.[protected]. Before 12 days we have suffer meny problem with your deler M/S Santona Electronics that is he is not responce /cooperate with me because my complane is that I inform him my dish antana is not connected with settop box and we could not see anything elce, So you please send a mekanic and solve the prob.But he is not send anyone to solve my problem.

Therefore I think that as a No. 1 DTH service provider would do something for me.
So, I request you that please solve my problem and cooperate as early as possiable to disconnect my services.
Thanking You

Yous' truely
Dipankar Das
[protected]

puneet shukla

from Mumbai, Maharashtra

Airtel — Disconnection before due date of payment

I have Airtel mobile no [protected],whic i am using from long time but my experience with them is poor,bills are always very high inspite of all cheapest options.Today it has croosed the limit o[censored]nsatisfaction when i was trying to call from my mobile and got the information that my telephone services are debarred because of non payment.Payment due date is 4th october 2009 and today is 3rd october 2009.
I have lodged a complaint on 2 days back regarding high billings and requested for three months bills.Two months back they have changed my bill plan in which sms cost is only Rs.0.10,Airtel to airtel 1000 callls free +other benifits still bill was 5000+,next bill Rs.7000+
Effect of my complaint and and informing that i will pull them in consumer court is they have disconnectd my no.today,complint number is F[protected],complaint attended by Danish at 5.35 AM on 3rd october.
I wish to take this case in consumer court for harrasement and losses to me.
Please advise action.

fundojyos

from Bengaluru, Karnataka

Airtel Dishtv — Charging extra for scrapped package

Airtel had changed their DTH packages long time back and restructured package is having more channels and less rate as compared with my current packange.

My current package was Mega [protected]@363/pm which doesn't have all the channels.
When I checked on Airtel's website, it has a Mega [protected]@275 pm which has more channels than my current package. They scrapped Mega Plus in Nov-09 and I was not informed.

When I inquired the same with Airtel Customer care they said that it is not their responsibility to inform customer.

This way Airtel is making customer fool, if customer didnt check then they would be charged for something which is non-existent.

SANJAY SINGH SANYAL

Airtel DishTV — RELOCATION

Dear Sir

I am using Airtel DishTV since 2009, on dated 27.03.2011 get the complaint to customer care for relocation to my current address Sector-12, H.No. 317, Behind VV Shoping Plaza, Vasundhara, Ghaziabad-201012, India. M No. [protected] refer complaints no. is 6362462/27.03.2011, 6500395/02.03.2011 & 6576435/04.04.2011. About one week gone not resolve my problem.

Kindly look into this matter and do the needful. Also note I have all docs ready for submittion the complaint pls confirm us the for further process.

Thanks

Sanjay Kumar Singh
M No. [protected]

RAJSHG

from Mumbai, Maharashtra

AirTel — RELOCATION OF DISH TV

AIRTEL DISH TV CUSTOMER ID : [protected]
RAJESH SUHAG

I HAVE REQUESTED FOR RELOCATION OF DISH TV FROM ONE BUILDING TO ANOTHER WITHIN SAME LOCALITY ON 5TH APR 2011. I WAS GIVEN DATE 7 APR FOR THIS. BUT NO ONE COME TO ME. I CALL CUSTOMER CARE REGULARLY, EVERY DAY, THEY SAY THAT THE ENGINEER WILL COME TODAY. BUT IT NEVER HAPPENS. I AM REALLY HARRASHED BY THEIR ATTITUDE. EXTREME BAD CUSOTMER SERVICE FROM AIRTEL DISH TV.

SO FAR 12 DAYS HAVE GONE AND NO ACTION BEEN TAKEN. WHAT SHOULD I DO?