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[Resolved]  Airtel — DND calls & Messages

Address:Mumbai City, Maharashtra

Respected Panelist,

Well its been more than 3years i am registered with DND service by Airtel. On daily basis i receive Promotional calls and Messages and i am fed of it. I have complained to Airtel and everytime they assure me that it will be stopped. But they are incapable to do so. I am really fed up and it has affected my health too.

I have decided to move court and file a defamation case against them and it has really disturbed me and it has affected me in my work too.

I have all the details of the messages and calls i receive from the agencies. I am tired of complaining again and again. They really dont understand the consumers problem.

Please guide me what best i can do to resolve this issue, awaiting your valuable feedback.

Thanking You,

Yours Sincerely
Lakshya Advani-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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5 Comments

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Comments

Airtel — FED OF CALLS AND MESSAGES

DEAR SIR

THIS IS AMARESH HERE STUDYING IN SUBHARATI LAW COLLEGE MEERUT. SIR THIS TIME MY EXAMS IS GOING ON N IAM GETTING A NO. OF MISSED CALLS AND MESSAGES FROM [protected] BY VIRTUE OF WHICH I AM GETTING DISTURBED. WHEN I WAS TRYING TO GET BACK TO HIM/HER, SO HE IS NOT PICKING THE PHONE UP AND AGAIN STARTS THAT(GIVING MISSED CALLS AND MESSAGES) THING AGAIN AND AGAIN. AND NOW I AM FED UP OF THIS PERSON SO KINDLY STOP THAT PERSON BY DOING THIS REPEATEDLY ELSE I HAVE TO TAKE SOME LEGAL STEP

THANKING YOU

REGARDS
AMARESH KUMAR SINGH
Reply

AirTel — DND calls

My airtel no is [protected].
I have send msg regarding DND activation on 16th April 2010.
Even after 2 months and 7 days, I am receiving promo calls from airtel.
My reference no. for registering on NDNC is S [protected].
I called customer care regarding this matter but they are not helping me.


NOW YOU TELL ME FOLLOWING THINGS:

1. AS PER TRAI RULES PROMO CALLS SHOULD HAVE STOPPED WITHIN 45 DAYS.
SO HOW TO FILE A COMPLAINT AGAINST AIRTEL?

2. AS PER RTI ACT OF GOVT. OF INDIA--TELL ME WHY ARE PROMO CALLS STILL COMING ON MY PHONE.
Reply

airtel ltd — Promo calls even after DND registration

Hello

I had registered my telephone number [protected] for DND sometime in Apr 2010. Subsequently, I kept on receiving promotional calls, complaints were raised with Airtel, and of course I would not know if some punishment was handed over to the concerned telemarketing company or not

Today Morning, I received a call at around 10:15 AM from HDFC (+[protected] trying to sell me some insurance policy. (on Dec 4th, 2010, I received SMS from TA-BARKER at 18:52 hours trying to sell some DJ musical evening)

Does Airtel anyways care, about the privacy of their subscribers? Also, is it really worth to register for NDND?

I would expect Airtel to reply to this.

Regards

Sameer Drolia
+[protected]
Reply
Namaste Mr. Advani,

We have made a note of your contact details, our team will get in touch with you to gather more information to understand your concern and will resolve accordingly.

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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Reply
Namaste Mr. Advani,

We would like to inform you that your concern listed 25 Mar. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply

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