[Resolved]  Airtel DSA, Sector 19, Faridabaad — Fraud DSA

Hi there!
I, Vinay Tripathi, have been using a Prepaid Sim for the last more than two years and never thought of changing the Service Provider as was really happy with the service.

I received a call from a person named Nitin and Rajeev about getting the connection converted to POSTPAID. As I was using the phone a lot, it looked better to me when they told me that they are going to provide me the option of STD rates at Re 1/min, all local calls 50 paise and a validity of one year at Rs. 998/- only.

On 9th of June, a boy named Brijesh, dialled me and asked for my address to come to the home, and after I provided him the hint he was there.
I got the form(FORM NUMBER : 2250126) filled in and paid Rs 1000/- to him after getting verified that he is from that DSA. I also had a talk with Nitin at that time from the agent's phone.
Also Brijesh asked for the ID proof and photograph that I provided him as my Voter ID Card(I have the number of the card with me)

When I asked the agent about the SIM, he told me that the same SIM that I had been using will be converted to postpaid in just three to five hrs duration.

I waited for that time and got no response till late 9 PM after which I called Nitin who told that there is some network issue going on and hence it may take sometime.

After that I called up Nitin many times for the next five days but got no responses. (I also had all the conversation recorded on my mobile).

I then talked to Brijesh who told that he had left the company as they were fraud and that he had to take his money too.

After I continuously called him so many times, Nitin provided me the number for another person Angad Kapur stating that he was the RM for the company.

I talked to Angad who assured me that he would personally look into the matter and would get it done ASAP.

For the next three days, he responded to my calls atleast but after that everytime the mobile started going either busy or switched off.

AND AFTER THAT TODAY IT IS 20TH JUNE----

How many times I had called Brijesh, Nitin and Angad, I am not sure.

I also called up the number from where I got the call to get the SIM converted to postpaid and was really surprised to know that it landed to an Airtel DSA, that showed that the call was made from there itself.

I don't pay attention to loosing Rs. 1000/- as it is man only who commits mistakes.
But really very frustrated and agitated too that now willing to get the number changed.
And also having a fear if they get any card issued against my DOCUMENTS taken by them as the ID proof.

The EVIDENCES that I have with me are as follows:

1. Recorded video of Brijesh who took money from me
2. Voice conversations with Nitin and Angad
3. Numbers for all of them

Brijesh: [protected]
Nitin: [protected]
Angad Kapoor : [protected]

There is one more number([protected]) that is there in the list as he once called me up again for the conversion of the CARD.

4. Number for the DSA verified and that is [protected]
5. Form Number : 2250126 filled on 9th of June