[Resolved] Airtel / DTH — Transaction Status- No response from Airtel | |||
I stay at Kurla (Mumbai), pin-400070 and an existing customer of airtel dth service having customer ID as [protected]. I got a call yesterday (29.06.2010) from airtel's sales office (no.[protected] with regard to the DTH- HD service request I had enquired by filling out my details as instructed on their website (airtel.in). As per the call instructions i completed the transaction of Rs. 2350/- for ugradation of my existing dth to dth-HD set top box. The transaction was made through my SBI Credit Card and I was given the transaction no. as 9540501. Although the procedure was duly completed by me and was informed that the same shall be delivered to me within 1-2 days. The complaint is that I have not received any confirmation on my transaction and/or the status of my request. When I tried to contact the above mentioned phone no. it does not connect. It seems to me that i am duped of money as well as credit card details. I have even written to airtel customer care regarding this. Regards, Haroon Rasheed, Mumbai Mobile: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
My name is satya ranjan tudu staying at paradeep, orissa . today afternoon I have recharge my airtel digital tv of amount Rs. 600.00 by internet banking . the amount has already transfer to BHARTI CELLULAR AIRTEL . till now the picture is not coming to my TV (message showing for recharge). PLEASE RECTIFY IT IMMEDIATELY.
REGARDS
S.R TUDU
CUSTOMER ID -[protected]
PHONE-[protected]
REGARDS
S.R TUDU
CUSTOMER ID -[protected]
PHONE-[protected]
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54497
Pending
0
Resolved
21957
View all 54497 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
I made payment yesterday over IVR and today I called up customer care toll free number to check the status, was shocked to know that the transaction details are not reflected.
I had concerns about my credit card safety but now am feeling a bit better to know that the number from which I received call[protected] seems to genuine.
This sort of a behavior/miss is not expected from Aitel, looking forward for the speedy resolution.
Regds,
-Rajesh.