[Resolved]  Airtel DTH TV — ENGINEER VISIT FEES

Address:

Bangalore, Karnataka

I BOUGHT AIRTEL TV BEFORE 8 MONTHS . IN FIRST PLACE , IT DOES NOT GET SIGNALS WHEN IT RAINS. I CAN UNDERSTAND THE SIGNAL IS WEAK DURING RAINS. BUT NOW I AM GETTING AUDIO OUT PUT . WHEN I CALL UP THE CUSTOMER CARE . THEY SAID THEY WILL BE SENDING A ENGINEER FOR WHOM I SHOULD PAY 100 RS.

WHEN I AM NOT GETTING THE CHANNELS, ITS ME WHO IS LOOSING, WHEN MY TV IS WORKING PROPERLY , WHY SHOULD I PAY THE MONEY TO ENGINEER. ITS THE SETUP BOX WHICH IS CREATING PROBLEM WHICH BELONGS TO AIRTEL

ITS THE COMPANY WHICH SHOULD TAKE CARE OF SERVICE ISSUES, THE COMPANY SHOULD PAY THEIR ENGINEERS NOT CUSTOMERS.

WHEN WE PAY THE MONEY IN ADVANCE TO VIEW THE CHANNELS, WHY CANT COMPANY LOOK IN TO SERVICE ISSUES. ? WHY ?

I WILL NEVER REFER ANYONE TO BUY AIRTEL OUR CABELWALA IS BETTER . ITS NOT ABOUT 100 RS ITS ABOUT SERVICE.