[Resolved]  Airtel DTH TV — fraud against recharge

Address:

Meerut, Uttar Pradesh

Dear Team
This complain is about the DTH connection availed from one Service providers of Airtel in
meerut in Old Saadar in sabji mandi market . The Owner is Mr Suraj gupta [protected] . I
have DTH connection Id number - [protected] in name of Mr puneet Gupta . I have bought
an LCD on which 2 months Airtel connection was free , Now on 28 th Jan on confirming from
Miss Himani who is the coordinator in Airtel office and Mr Yug who was the engineer who
visited my Home for getting connection activated . As per tele conversation with Miss himani
she told that for normal connection 243 Rs recharge is there and for HD channels 90 Rs extra
is to be added . I got Airtel DTH connection activated as per her and gave 350rs for HD+ DTH
connection .
After my Connection getting recharged,only 2-3 HD channels were coming on TV . I
complained about the same to Miss himani and Mr suraj , They told tht there are 11 HD channels
which come on HD connection .
They confirmed me that they are sending their engineer Mr YUG . He visited home and got the
channels activated .
Just after 1 week after recharge , now i am again getting messages that my a/c has become
empty and i need to get it recharged again , after asking Mr Suraj and miss Himani , they told me
that some games channel has been activated and sports channel has been activated by them .
Pls confirm that when i have not asked them to activate any such account why have they done
that , I have already paid complete amount for HD channels and which were rectified by their
team only and everything was done by them . Why should i now bear another charge .
Team pls help me and get me a proper solution of this cheating done . i need my recharge for
1 month done by them as they have finished my balance whithout asking me and got channels
activated which were not asked . Neither they have submitted me any broucher about the
channels in that pack .

Pls call me on
Puneet Gupta
[protected]
[protected]