[Resolved]  Airtel — DUPLICATE SIM

Address:Bellary, Karnataka

Dear Mr/Ms,

i am HARISH.MARADI. from Hospet.cell no-91-[protected].(Lost sim no)
i have Air tel Sim ([protected])(it will ported Sim from BSNL to AIRTEL) from last two year...... it will lost at the time of Ganesh chaturuthi in ( September month).. i will apply the application for duplicate Sim to airtel dealer at hospet With FIR police report . . . . The dealer will issued another one Sim but will not activate till day i will complaint many time to him but he will not solve my problem till day .

yours,,
HARISH.MARADI
cell-[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Hi All

Recently, someone theft my mobile in traveling, after that I went for Airtel Relationship centre to get a duplicate SIM. The people who were there was telling me that we do not have SIM stock, it will come after 2 days.

Then I started inquiring to know the center where I can get the SIM card in urgency. Finally I called Customer care people but they told me to go to their shops located in these ares T.Nagar, Nugambakkam, Porur and TTK Road, however I could not get it.

I waited for 1 week then I went to their relationship center again, they gave me a SIM card pack on which the cost of the same has been printed as Rs.25/- (I heard the cost of the same is Rs.25 only from their customer care division). while collecting the SIM card pack, I asked about this cost issue.

They start telling tricky points for convincing me. "Airtel Money" through which we can make payments to third parties, but this facility has been inbuilt already (mCheck) in all SIM cards.

Now they try to use shiny words to sell the SIM card for high cost as they are authorized begger in Telecom Industry.

Regards
Prabakar
PLS SOLVE PROBLEM SA EARLY AS POSSIBLE

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