[Resolved]  Airtel — Excess Bill Amount on Postpaid connection

Bharti Airtel Ltd — EXCESS AMOUNT CHARGES BY AIRTEL

Dear Sir/Madam,
This is to inform you that I am customer of Airtel Broadband Services from last more than one year (Airtel Fixedline No. [protected] with Airtel Broadband Connection vide Account No. 15486006 in name of Jai Parkash Garg R/o:- E-3/27, Ground Floor, Sector-11, Rohini, Delhi-110085). I must say I enjoyed your services very much.
From 09 may 2011 to 20 may 2011 (12 days) my broadband and landlines were not working at all. In this purpose I made multiple complaints (Compalint No. 46180358; Ref No. 46219396; Ref No. 20103537; Ref No. [protected], Ref No.[protected], Ref No.[protected], but all in vain. Airtel not short out I complaint in period 09.05.2011 to 20.05.2011. (12 Days) .During the period, I faced a lot of embarrassment along with financial loss (went to cafe again and again for my stuffs).

This forced me not to pay last month bill of Rs. 777/- including 12 days (09.05.2011 to 20.05.2011) including service tax . Breakup detail below:-

Note:-
Previous Bill Amount of Rs. 777/-
Add:- 12 Days (09.05.2011 to 20.05.2011) Including service Tax 286/- ( 260Rs+ Service Tax of Rs. 26/-)

Total = 1063/-

Note:-

Above mention compensation provide me & Plenty should recovery for nodal office. This request i am already register in customer care . Please check if our record. We are deducted the amount of Rs. 1063/- in coming Bill & balance amount paid as soon as. Please updated your record.

Thanks,
Jai Parkash Garg
[protected]

AirTel — Excess Bill

Dear Sir,
Our Land line . No.[protected] and Broadband was out of service from 19/4/2011 to 26/4/2011. As per company representative it was due to major breakdown in the lines of company and around 600 phones were affected.As per commitment made to us during installation if our phone will remain idle for more than 72 hours,they will not charged Rental during idle period.For this rental wave off we requested 10-12 times thru their customer care and every time they given us complain no.from April2011 to June 2011 but it was unattended. Finally in the month of we had paid less 7 days rental in the amount we have to paid.In the next bill company claimed unpaid rental and Rs.50/= as penalty.
After 8/7/2011 to 18/7/2011 we contacted several times to customer care and 121 but till date no solid response.
Manju Garg
GHAZIABAD

Airtel — excess bill generated for unused

Dear sir

actually i am using air tell postpaid [protected] bill connection in cug plan, actually i have requested for 2gb gprs connection i.e 98 rs plan /mnth if i excedd my credit limit they customer support excutive told that from air tell u will get call and instructions within few days my airtel gprs connection deactivated i contacted customer care and asked them they told that i have used 3g connections excessly so that it has deactivated then i told them that i have not requested for 3g they said its their fault it will detected in bill upto six times i got this confirmation but i have recived my bill as 10300 Rs in indian, so i contacted the ccare and said no way to reduce it then i told the above statment also they were asking sorry for it and advice to pay for than i asked to deactivate my connection but they r not doing it , i told that i will pay the call cahrges but also they are deactivating my line and raising bill for all the month

Regards
Sai

Airtel Postpaid — want to money back of the postpaid connection

I have applied a airtel postpaid on 1 st july. they have taken Rs 300 and donto activate my no. after submission all documents also it was not activated .the reason was that i am a student .though i am a junior scientist in IISc. on 13 july they informed me that my 300 will be given me back within some days via check or by recharge. but still it was not reach to me . i want to get back my money

I have send one mail giving full contact details of mine to the e-mail id given in reply. kindly contact me by phone. alternative address:
Supriya Dey
dept of organic chemistry
IISc
bangalore-12
karnataka

Airtel — Regarding billed amount

From,
Abdul Rehman I,
No.156,Secretariat colony(2nd street),
kellys,
Chennai-10
Mob no:[protected].


To,
Customer care ,
Airtel broadband,
Chennai.

Sir,

My telephone number is[protected].For last month from (oct 5th to nov 4th of 2011 ) the billed amount is Rs 735.70 .I have not used Broadband in the last month due to shifting of my residence. so i have to know whether it is possible to reduce the billed amount for the last month.so kindly accept my complaint and take action as soon as possible.

Yours sincerely,
Abdul Rehman I.

AirTel — excess bill

i am G.Kotteeswaran from Kancheepuram District.My PostPaid Mobile No. is [protected]. Last Month i have received the bill amount of around Rs.3215/-. In that Bill they have charged for various subscriptions. That subsription charges amount is Rs.875/-. I have asked for clarification in the customer care. They didnot respond for the query.

Namaste (sjpadhy),

We would like to inform you that your concern listed 26 June 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

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Sir I used rs 450 3g plan in my airtel postpaid no. But my current month bill is rs724.
and I call airtel customer care last month to convert my sim to prepaid. They send a airtel customer executives to my home and give me a prepaid sim. He said to me that the sim will activate within 3 days. I paid all my unbilled amount. But today is 45 days my sim is not active. Bu they send me another bill.my no is [protected]

Bharti Airtel Ltd — Excess bill amount

Hi, This is Pratikshya Srichandan. We travelled to Indonesia from 31st Oct 2017 to 6th Nov 2017. Before we travelling, called customer care and checked about International roaming. They said it will be 80rs per call and no extra charges. We calculated according to that and used it for 2 or 3 min per day. But the bill has come 6444rs. Really i don't understand why this much bill amount. When we contact Customer care they mentioned, its not for the call its for data usage but we didn't use data at all on those days. We got the local sim over there and used it for data. If its required we are ready to provide the local number. Automatically per day package of 649 is activated; There is no information at all about this package. Requesting to waive this amount and we are ready to pay the amount for the calls which we used and not for the data. 649 daily package needs to be waived off.

Contacted customer care so many times but no response. 10th is due date, so would like resolve the issue before that.