[Resolved] Airtel — Failed to refund the Online payment | |||
Dear Sir/Mam, This is Sai Reddy and My mobile no is: [protected]. I have recharged my mobile through online. During the payment, I got the success message from the bank and the money is deducted(Amount paid to Airtel: BHARTI TELEVENTURES LTD (BILL DESK)) from my account. But I got the Recharge Unsuccessful message from the Airtel, but still the deducted amount is not refunded to me. This is happen 3 times. The details of the failed transaction are as follows. 1) Rs: 200 Date: 29/03/2013 Transaction Description : ICONN/69809649/290313/BHARTI TELEVENTURE 2) Rs: 249 Date:30/03/2013 Transaction ID: 364092 Transaction Description : ICONN/69966994/310313/BHARTI TELEVENTURE 3) Rs:249 Date:16/05/2013 Transaction ID: 247251 Transaction Description : ICONN/73806498/160513/BHARTI TELEVENTURE All amounts deducted from the following a/c no: [protected]. Please kindly look into this issue. Thanks & Regards with, M. Sai Reddy Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
Namaste Mr. Reddy,
Further to our discussion dated 16 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
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Further to our discussion dated 16 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.
We assure you that we are committed to resolving the issue to your satisfaction.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Mr. Reddy,
We would like to inform you that your concern listed 16 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
We would like to inform you that your concern listed 16 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com
Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
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This is to inform you that your concern listed on 16 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.
For any queries you may have you can also get in touch with us at [protected]@in.airtel.com
Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services
Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33