[Resolved]  Airtel — Fake billing charges and false promise

hi guys my self vineet n no is """""""""""""" im using airtel since from 4 years but now in 08 jan to feb month billing i got they charged me for gprs which i dont use i used only frenzo chat in there airtel live n there r mention 15rs for 15 days its ok i continue it for month when month is complet my outgoing call barred i imidate call cust care n said y u barred my out going they said for credit limit cross but my credit limit is 1700 i said her give me detail y my bill is 1700 they said u use gprs for 541:50 n for calling n rent totel bill 1263.97 n for unbill 900 for only 6 days bcoz my no bill ganrate on 23 feb n outging barred on 28 feb i said her im not using gprs i used only frendzo n they said when u got bill u know detait for gprs i said ok but i get my bill on 3 mar 08 n call again cust care n they said call gprs helpline i called there on 6 mar n he said sir we farwared ur complaint to tecnition n after 4 days i call again on 10 mar he said sir ur complaint exelated for ur frenzo 30paisa 20kb not cutting in future i said give me waved first n he said sir give us 2 days for refund ur money token no i said kn its too long time n my bill due date is 14 n he suspend my no on 12 mar n i paid it on 30 mar full pament of rs 2100 for activate my no n now here 19 jul its not solve i countinusely calling cust care gprs helpline n now he said u use internet which i don't use i said many time i have frenzo subscribe msz its fake he said we dont know n when i said give me ditaled for gprs what i use in the said we don't have detail n i said tel me when i use it its only 35655 kb in month n my privious billng i used 70 to 80 mb in day how can i used 35 n half mb in month how they said sir nothin happend for it u pay for it so what can i do now plz tel me how can i get back my money n also tax of bill i paid...?

hi guys my self vineet n no is [protected] im using airtel since from 4 years but now in 08 jan to feb month billing i got they charged me for gprs which i dont use i used only frenzo chat in there airtel live n there r mention 15rs for 15 days its ok i continue it for month when month is complet my outgoing call barred i imidate call cust care n said y u barred my out going they said for credit limit cross but my credit limit is 1700 i said her give me detail y my bill is 1700 they said u use gprs for 541:50 n for calling n rent totel bill 1263.97 n for unbill 900 for only 6 days bcoz my no bill ganrate on 23 feb n outging barred on 28 feb i said her im not using gprs i used only frendzo n they said when u got bill u know detait for gprs i said ok but i get my bill on 3 mar 08 n call again cust care n they said call gprs helpline i called there on 6 mar n he said sir we farwared ur complaint to tecnition n after 4 days i call again on 10 mar he said sir ur complaint exelated for ur frenzo 30paisa 20kb not cutting in future i said give me waved first n he said sir give us 2 days for refund ur money token no i said kn its too long time n my bill due date is 14 n he suspend my no on 12 mar n i paid it on 30 mar full pament of rs 2100 for activate my no n now here 22 jul its not solve i countinusely calling cust care gprs helpline n now he said u use internet which i don't use i said many time i have frenzo subscribe msz its fake he said we dont know n when i said give me ditaled for gprs what i use in the said we don't have detail n i said tel me when i use it its only 35655 kb in month n my privious billng i used 70 to 80 mb in day how can i used 35 n half mb in month how they said sir nothin happend for it u pay for it so what can i do now plz tel me how can i get back my money n also tax of bill i paid...?

Airtel — fake billing

Sir, I m very fed up with airtel for their fake billing in my no.[protected] connected at wright town jabalpur . once I have complaint also but they have waive my half amount but again I faced the same problem with airtel

In my last invoice I was shocked to see some 4 ISD call charges worth Rs. 633.60.One call was for even 1 hr.All these numbers take you to some IVR in Austria.

Since activation of my number [protected] in Feb 2007 I have never opted for ISD services.Only God and Airtel knows when it got auto activated and even auto calling started???

I paid the bill minus these ISD charges.I have written and spoken to Airtel but they are playing the tape that I have called so I have to pay.When asked for proof of my calls if at all I have done; they cannot do anything?

Now I am getting SMS's that either I pay or services would be discontinued.After 8 years of association and championing Airtel this is what was in store.

Airtel customer care is as usual a piece of .CAn anybody suggest a way of settling scores with Airtel now that I have decided to move away to some other service provider.

Obviously never will I pay those fake ISD charges.

AirTel — Fake Charges

i have notice a one thing with Airtel Mobile. when i cut the phone on 59 Sec. But Amount is Deduct of 2 min. i have talk with Customer care executive in this matter no any satisfactory action from their end. its happened twice time

Thanks .

i agree yaar, inhone loot machaa rakhi hai, main bhi "friends chat" services of charge rs 30 per month ke hisaab se 3 mahine ke liye de raha hoon, uar customer care ko to haal ha - cust(takleef) + mer(marna) + care (dhyaan se). matlab custmer ke ma kasst se marne ka dyaan rakhane wala department.

Bharti Airtel — fake billing charges

I'm Aniket Kumar, Engineering student from PESSE, Bangalore. I want to file a complain against BHARTHI-AIRTEL.

I took airtel internet postpaid connection bearing phone no. [protected] with account no. [protected]. The connection got activated on 22nd Sept and after 4 days i started receiving sms from 54321 charging me Rs.99 every now and then. This continued for 14 days. And currently outstanding amount is Rs 7170. I haven't made any calls nor did i send any sms. All i did was download stuff and browse using this UNLIMITED 999 plan internet connection.
This huge amount has been charged against me in 14 days.

The proof has been shown below.. These are the actual sms. Nothing has been modified.There are still more of these. Kindly help me. I'm so tortured mentally. I'm helpless. I'll be on my knees even if i have to. PLEASE!!!!!!

[B][B]1. From: 54321
Date time:[protected]:52:16
Content: Thanks for downloading 20_20Cricket from Airtel. You have been charged Rs 99.

2.From: 54321
Date time:[protected]:52:28
Content: Thanks for downloading 24SpecialOps from Airtel. You have been charged Rs 99.

3.From: 54321
Date time:[protected]:56:38
Content: Thanks for downloading PubGames from Airtel. You have been charged Rs 99.

4.From: From: 54321
Date time:[protected]:56:38
Content: Thanks for downloading Speedforge from Airtel. You have been charged Rs 99.

5.From: 54321
Date time:[protected]:57:16
Content: Thanks for downloading RapidActionForce from Airtel. You have been charged Rs 99.

6.From: 54321
Date time:[protected]:58:30
Content: Thanks for downloading TANUSHREEVideo from Airtel. You have been charged Rs 15.

7.From: 54321
Date time:[protected]:01:48
Content: Thanks for downloading WWESmackDownVSRaw09 from Airtel. You have been charged Rs 99.

8.From: 54321
Date time:[protected]:16:44
Content: Thanks for downloading GhajiniTheGame from Airtel. You have been charged Rs 99.

9.From: 54321
Date time:[protected]:09:51
Content: Thanks for downloading 24SpecialOps from Airtel. You have been charged Rs 99.

10.From: 54321
Date time:[protected]:10:47
Content: Thanks for downloading ColinMcRaeDiRT from Airtel. You have been charged Rs 99.

11.From: 54321
Date time:[protected]:11:35
Content: Thanks for downloading AmericanPieNakedRun from Airtel. You have been charged Rs 99.

12.From: 54321
Date time:[protected]:13:47
Content: Thanks for downloading LegionsOfRome from Airtel. You have been charged Rs 99.

13.From: 54321
Date time:[protected]:15:53
Content: Thanks for downloading Speedforge from Airtel. You have been charged Rs 99.

14.From: 54321
Date time:[protected]:16:21
Content: Thanks for downloading CallofDuty4 from Airtel. You have been charged Rs 99.

15.From: 54321
Date time:[protected]:16:44
Content: Thanks for downloading GhajiniTheGame from Airtel. You have been charged Rs 99.

From: 54321
Date time:[protected]:17:17
Content: Thanks for downloading HitmanBloodMoney_Vegas from Airtel. You have been charged Rs 99.

From: 54321
Date time:[protected]:26:28
Content: Thanks for downloading NFSProStreet from Airtel. You have been charged Rs 99.

I have been charged Rs.70 since two days and i have not subscribe any airtel forge plz help me out

Dear Sir/ Madam,

Really Airtel doing a fake bills on my mobile usage. When i checked a last time(one week before on sunday) my unbilled amount showed is 55/- rs but after one that is monday i got received the message from airtel and they people showing the bill as 355/- rs.
Really the airtel people doing the fake billing on me.
And even when called to customer care also they people will not responding me correctly and First time i called to Customer care people they told that the problem will resolve within 4 hours. But after one week also i am facing the same problem. Really the Aitel people doing me a cruel.

From last 4 months i am using the same number and i don't know from when they people doing fake bills on me.
Pls help me out from this problem.
My Phone number is +91 [protected].

Mahesh
[protected]
Bangalore

Namaste Mahesh,

This is to inform you that your concern listed on 17 September 2012 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at www.airtel.in/airtelpresence

Regards
Arpit Dixit
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com
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