[Resolved] Airtel — Forced activation of Value Added Services | |||
Hello Tunes has been activated on mobile no [protected] without my consent and without following TRAI directions. Money has been deducted. It is general practice by Airtel on this number. Kindly deactivat the service. Refund the money with fine for harrasment. Was this information helpful? | |||
Oct 27, 2016 Complaint marked as Resolved Verified Support Feb 25, 2013 Airtel Customer Care's response Namaste Mr. Sharma, This is to inform you that your concern listed 25 Feb. 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises. For any queries you may have you can also get intouch with us at [protected]@in.airtel.com Regards Rakesh Kumar airtel Presence (airtel Customer Service Team) bharti airtel limited [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 Verified Support Feb 27, 2013 Airtel Customer Care's response Namaste Mr. Sharma, We would like to inform you that your concern listed 25 Feb. 2013, has been resolved. Should you have any queries please contact airtel customer service at [protected]@in.airtel.com. Regards Deepak Mohod Airtel Presence (Airtel Customer Service Team) Bharti Airtel Ltd [protected]@in.airtel.com Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services Twitter - www.twitter.com/airtel_presence Facebook - www.facebook.com/bhartiairtelltd Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33 | |||
 5 Comments | |||
Comments
i too agree with dis...i had talk time of Rs.85 in my account...in just 1 minute...it got reduced to 2.65rupees...even though i had not activated any of the services without my concern...wat can i do...am gonna file a complaint against dis for repayment of dis money...even msge has not cum abt d reason for taking money...ill meet in court...
Airtel — forced to use Value added service
Hello,Before three months ago don't know why Airtel started blog service on my number which costs Rs 10 every month I didn't needed that service and even I didn't knew how to use it. I called customer service and they said they have disconnected it and it will disabled within 4 hours but it never I called them at least 4 times in three months and every time they say service has been discontinued and balance has been refunded but still that service active and balance not refunded and they are still stealing my money, I even tried to disable that service from *123# it's says it's disconnected but still it doesn't get disconnected also they have blocked my number and I'm not even able to call customer care, I was an biggest to switch from vodafone to airtel. Please help.
still waiting for your update, I've already update you
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
42%
Complaints
54499
Pending
0
Resolved
21958
View all 54499 Airtel reviews & complaints
+91 96 6339 5551
+91 11 4266 6500 [Head Office]
+91 11 4666 6100 [Head Office]
20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
View all Airtel contact information
AirTel — Activation of value added services
My mobile no is [protected]. (Punjab). VAS pack 99 has been added irrespective of my request. and few days after the service provider activated pack for 50 too. I am not aware of these packs and only came to know after they deducted teh amount from my balance. I camplained and the request for deactivation was submitted. But now again they about to activate it on 18-04-08 for the next 30 days.