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[Resolved]  Airtel — Full talktime for Recharge of Rs 200 not provided

Hello my airtel mobile number is [protected] .
I recharged my airtel number with a topup of Rs 200 on 12/06.2013 which is a full talk time topup. But I only received Rs175 as the recharge amount.
When I inquired about this in the customer care of airtel , they told that it will be automatically added in 4 hours of time. But next day when I called they told that I have only recharged for Rs 175 which is a fraudulent statement. More over they made me wait for about 15 minutes to speak to their customer supervisor executive.
Please take action against the company sir. Also they deduct Rs 2 or Rs 1 daily from my account without any reason stating that I have some pack activated on my account. When I call their customer care they claim that it is not true and I have no offers activated on my number.

Please take action against Airtel and provide me and customers like me justice sir.
Complaint marked as Resolved Aug 13, 2020
Complaint comments  3 CommentsShareTweet

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Airtel — no top up in rs.200 recharge

I got a airtel recharge done on 25th october at 6:43pm of rs.200 (trans id[protected].i just got a talktime of rs.1 and a month's validity.i called airtel and found out that it was a plan meant for 3G customers.As mine is not a 3G enabled set .The plan has got no use for me.therefore i request you to cancel the plan and give me talktime instead because its a waste of money for me.
Namaste Krishna,

This is to inform you that your concern listed on 11 June 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
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Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Namaste Krishna,

We would like to inform you that your concern listed 11 June 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33

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