[Resolved]  Airtel / Full Value 199 Plan — poor network signal

Hi

I am using airtel services from last one year (Airtel/Full value 199 plan) [protected], till one month back network signal was ok, but however from last month I frequently facing the below problem.

1) Currently I am staying at kalyan (w) - khadakpad; Airtel network is very bad in this area, many of the time call get disconnected while talking to someone, even some time no network showing on mobile phone.

2)Earlier on my mobile display "Khadakpad" location was showing but from last month it is showing sahad, Ambivali; this location two three KM from my home.

3) same at my office ; location Godrej park (vikroli) very bad signal

fortunate yesterday Airtel customer Executive came to my home
about network problem in our area.
I told her same problem which I am facing mention above, then representative told me that there is new Airtel network tower build in our Area (Godrej park)
Which is near from Khadakpad to solve this issue but customer have to change their existing plan from new one and for that 3500 Rs. have to pay.
Instead of solving my problem asking me to change the plan this real ridicules’

For this Airtel just looting money from customer.

Very disappointed from Airtel service.


Regards
Jagdish Wakchaure