[Resolved]  Airtel — GSR Subscription- Deduction of Rs.30

Address:

Gurgaon, Haryana

Hi,

I am using airtel connection as my mobile service provider. My cell no.is [protected].
I got two messages in the past few days stating a deduction of Rs.30 both time on service subscription .
( a total of 60Rs as of now)

One message was recieved on 24th Dec,2011 stating, You have been renewed for GSR subscription service from AIRTEL. You have been charged Rs 30". deduction of Rs.30 that time.
For this, I made this complaint and I even got a call from https://www.consumercomplaints.in and he acknowledged me that the amount would be refunded soon in next 24 hrs. But no such action took place till now.

The other one ,again, I got on 12th Jan, 2012 saying, "You have been renewed for MKR subscription service from AIRTEL. You have been charged Rs 30". and a deduction of Rs. 30 was made the same time.

Both these service subscriptions are not in my knowledge or my request. It was done automatically.
This way I am getting irrelevant deductions from my account.

When i dial *121# with my airtel number, it shows that there are no service activated /subscribed on my number , but still these messages are coming.

Please look into this issue asap to get the amounts refunded.
Also take some action so that no further deductions might take place.

Thanks,
Urvashi Gupta
#[protected]