[Resolved] Airtel Hello Tunes — extra charge cutting | |
Sir, Without my permission your customer care executive had deactivated my caller tune services on 10 April 2009, and then i called to CCE, he promised me that he will activate my same tunes again and no charge will be deducted because it was there fault, my validity will end on 20 April previously.but then again they have deducted my more Rs. 45 again.Total cost u have deducted from my account is Rs.150 from my account in one month, again i called to your executive, he promised me to pay me back within 4 hours, its already 48 hours passed, and I have not found any money back.My complaint no. is [protected]. IS THIS YOUR SERVICE, I AM NOW THINKING TO QUIT FROM AIRTEL SERVICES BECAUSE IT'S CHEATING.FROM CUSTOMER EXECUTIVE TO THEIR SENIORS ALL ARE CHEATERS AND FROD.THEY ALL DO FALSE COMMITMENT TO CUSTOMERS. Shailey Srivastava Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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Airtel — charge cutting
Airtel Hungama contentMy name is kavitha. My mobile no. is [protected]. This is to inform you that on date 06.05.2010 at 12.15.10 pm, on my mobile, there was a sms from 54321 like this :-
Thanks for downloading bricks and bowling from Airtel. You have been charged Rs 99 MobileTV Watch IPL http://10.2.34.47/OTA
and again a sms saying the same thing rs 10 and again rs1 have been charged
i use Rs 98 airtel gprs plan and there is more then 1.5 gb of downloading is left and my gprs validity is may 24 2010..Now Can you tell me why i have charged Rs 110 from my main a/c when i browsing another site not this game.
i have never been subscribed to this content also and i haven't downloaded any content from java games com.Please solve this problem as i lost my credit of Rs.110 like this.Otherwise it shows an open cheating to all the customers. (in consumer court)
pls do the needful
kavitha [protected]