[Resolved]  Airtel — high bill

Address:Mumbai City, Maharashtra

hello
i am reciveing a call from [protected] and he harrassing and threating
bcoz before 6month back i have useing a post paid A/C[protected]
and i have reciveed a bill of 4500 and my credit limit was 750 only
now then are giving me a dhamki and i am collage student
so plz do the needful...........chirag shaikh
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Aug 13, 2020
Complaint marked as Resolved 
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DEAR SIR / MADAM,
MY NAME IS 'AMIT KUMAR SINGH' AND I AM USING A AIRTEL POSTPAID CONNECTION [protected].AFTER MY BILLING CYCLE I RECEIVED A SMS FROM CUSTOMER CARE ON 02.08.2011 THAT "Your approx. unbilled usage as of midnight,31/07/2011 is Rs.0.0".ON THE NEXT DAY I.E ON 03.08.2011 AGAIN I AM RECEIVING A ANOTHER SMS FROM THE CUSTOMER CARE THAT "Your approx. unbilled usage as of midnight,01/08/2011 is Rs.297.0".THAT MEANS IN A SINGLE DAY I HAVE TALKED FOR RS.297.WHEN I CALLED THE CUSTOMER CARE TO CLARIFY ME THAT WHERE AND TO WHAT NUMBER FOR WHAT TIME I HAVE TALKED THAT YOU HAVE GENERATE THIS AMOUNT THEY SAY THIS INFORMATION IS NOT AVAILABLE RIGHT NOW.THIS WILL LET YOU KNOW AFTER BILL GENERATE THAT MEANS AFTER ONE MONTH.
AMAZING ! THINK HOW THEY CHEAT TO THE PEOPLE THAT AMOUNT IS GENERATED IN A SINGLE DAY BUT FOR WHAT THIS GENERATE IT WILL KNOW AFTER ONE MONTH.IN THE MEAN TIME CUSTOMER FORGOT EVERY THING WHAT THEY CHARGED WRONGLY.THIS IS NOT POSSIBLE TO REMEMBER EVERY CALL DETAILS OF EVERY DAYS AT THE END OF THE MONTH.AIRTEL IS A VERY BIG CHEATER COMPANY AND I SUGGEST ALL OF YOU NEVER USE AIRTEL POSTPAID CONNECTION.THEY MAKE FOOL TO THE POSTPAID CUSTOMERS AS WELL AS THE PREPAID CUSTOMERS ALSO.
THANKS AND REGARDS,
AMIT KUMAR SINGH
MOBILE: [protected].
My name is Gaurav Sharma and I am from Mumbai, this is regarding a number [protected], I gave request to deactivate this number as I lost my cell phone on 26th October. However, The agent in customer care I spoke to said that he has deactivated the number. I asked for reference number, but the agent said that there is no need of the reference number I insisted to him to give me any reference number but he did not give any number and later call got disconnected. On the same day later I called again to inquire about the same, and there was a girl who said that request is in process it will be done. None of them were ready to understand my situation. But later on my other two numbers services got barred as the number I want to be deactivated someone made call from that number which was [protected] to South Africa after two days of giving the request. Due to calls were made to South Africa the bill brought up to 2000rs. And just because of high usage my [protected] number, other two numbers services has been
barred. I have already sent two complaint emails to Nodal officer for the same reason. But, yet I have not received any satisfying reply from them. Also, I have been to Airtel gallery in dadar, and every time they says that can understand my concern but can not help me in this problem. I am really tired of this, the services I am getting from you guys is really frustrating and don't know what to do. I will not make the payment for the amount which I have not used and came on bill due your agents carelessness.

I want my other two numbers to be activated as they are very old numbers and familiar to everyone I know. I can't bear to the risk of loosing those
numbers. Please let me know what you can do from your end, or I may have to take some necessary actions. It's not a thread to you guys but just try to understand that it was not my fault still I am paying for those in form staying away from two number as they are deactivated and t's being a month. Thank you
sir i req to my air-tel Mobil no [protected] bill amounts 15000/- only 4 day
sonu
[protected]
i want bill details for 26 Jul to 25 Aug 2012 mob. no. [protected], 3, 4
Namaste Mr.Shaikh,

This is to inform you that your concern listed 30 August 2012 has been noted and our team is eager to resolve it. In order to get to the resolution, we need to get in touch with you and gather more details about the concern. However as your contact number is non contactable, we have sent a sms for the same. Please share the required details with us at www.airtel.in/airtelpresence .

We assure you that we are committed to resolving the issue to your satisfaction.

Regards
Deepak Mohod
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

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