[Resolved]  Airtel — Huge Bill Generated

AirTel — HUGE BILL

Hello Sir

I am Jainab, one of the airtel internet users. I am in great problem of billing.
I want to explain everything in detail.

Main pahle sify broadband use karti thi jiska monthly pay 450 hota tha, every month mujhe 150 zayada dena padta tha kyonki main zayada internet use nahin karti, mujhe time bahoot kam milta tha, jitna use main us time karti thi, ab bhi utna hi use karti hoon lekin mera pahle mahena ka bill 3000 aaya aur doosra mahine ka tisre month ka 7000 ka bill aaya hai, mera ph no[protected] hai,

Mujhe Mr rawat jo aapke airtel connection main kaam karte hain unhone connection lene se pahle kaha tha 555 ka plan le lijiye aur aapke ek mahine main jitna bhi use hoga, doosre mahine 555 se jo hi amount bachega next month main chale jayega.

But now I am in great problem of 7000 rupees bill,

My use did not change but the amount is very very huge. I had complained to Mr rawat the airtel agent, main ne jab unko bill dikhaya to wo bill le ke hi chale gaye aur wapas koi respond nahin kiya .mujhe sirf Saturday aur Sunday hi time milta hai ki main 3-4 ghante internet use kar sakoon lekin itna use mera pahle bhi tha jab main sify broadband use karti thi, lekin tab bill 300 ya 400 ka aata tha. aur mujhe 100 150 extra dena padhta tha as I had taken monthly scheme.

Lekin mujhe pata nahin tha airtel ne itna bada fraud kiya mere saath, mera bill badh raha tha aur koi information nahin diya gaya mujhe, aaj mera account 7000 ka bill show kar raha hai please aap mera bill sort out kijiye.
Main 3 mahine ke hisab se 555x3=1665-555= dene ko tayar hoon aur apna connection cut karana chahti hoon, Isliye please agar to aap mera problem sort out karte hain to thik nahin to main connection cut karana chahti hoon,

Airtel ne mere saath bahut bada fraud kiya hai, 2 and half month mahine ka 7000 ka bill show kiya jiska koi logic nahin hai aur mujhe ek lamba sa bill diya hai, Please sir mera problem sort out kijiye, warna main bahoot problem main pad jaoongi. Meri kamayee itni nahin hai ke rent ke ghar main rah kar main itna lamba bill ka bhugtan kar paoongi.
Please mera bill sort out kijiye nahin to mera connection katwa dijiye main phir se sify broad band main apna connection lena chahti hoon.

Maine is irade se Airtel liya tha ki har mahine mera 100-200 bach jayega .

Aap please Mr Rawat se bhi discusstion kijiye jisne mujhe itna bada fraud kiya hai, uske boss ka name Mr Sarkar hai .done ka Mobile number main de rahi hoon.Please contact them and sort out my problem .I am not rich person. We are poor .I can not pay your bill in any how, IT is realy very huge amount which I can not think of to pay in any how . Mr Rawat :[protected] Mr Sarkar:[protected].

Main tomorrow phone karke connection katwa rahi hoon sir

Please jald se jald mera problem sort out kijiye.I am in great problem,
I complained 3 times but not a single response, it is very very bad customer care in Airtel. my latest complain number is 11438282

Thank you and hope that you will sort out my problem as soon as possible.Lets see how long you will take to solve my problem/

jainab

this is very bad, i dont know how they do like this.

Namaste Ganesha,

This is to inform you that your concern listed on 11 July 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ganesha,

Further to our discussion dated 11 July 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
Airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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Namaste Ganesha,

We would like to inform you that your concern listed 11 July 2013, has been resolved. Should you have any queries please contact airtel customer service at airtel.[protected]@in.airtel.com

Regards
Saurav Ahlawat
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
airtel.[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

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