[Resolved]  Airtel — illegal deduction of balance

Address:North 24 Parganas, West Bengal

Airtel has made many absurd balance deductions from my mobile but this is new
Today it cuts. 50rs of my account & tells me that I purchased a game supscription now this amount was cut without my acknowledgement of any I agree or buy button then the link took me to a airtel hungama wap site where it shows there are no compatible games to my handset which is outrageous.
First of all I didnt want a damn game now that I pay for it there is no damn game
Please look into this I bet there are other unheard customers involved
I talked to the customercare but sadly there was no careing attitude as always
Thankyou
Anal chakrabarti
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Aug 13, 2020
Complaint marked as Resolved 
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Airtel — Illegal deduction of money from my balance

My mobile no. is [protected]. I am having scheme of one paise/per second for call charges. But since last few days, the airtel has cheated me of more than Rs. 100/- by charging Rs. 1.50/- even for a call of 10 seconds. Many times, I am receiving messages that call charges for last call Rs. 1.50 even though I did not make any call; sometimes charging four/five rupees even for a call of one minute. Yesterday I came to know that the Airtel has activated some job alert service on my mobile phone which I never asked. I tried my best to deactivate that service but could not do so despite my best efforts.
Now I request you to stop all services and refund me the entire amount which has been wrongly deducted from my balance; take necessary action against the guilty officials who cheat the public by arbitrarily activating various kinds of services.

S K Bansal
SIR.THIS IS TO INFORM YOU THAT I RECHARGED TODAY FOR TOP UP OF RS 40 BUT AFTER VRECHARGE RS 25 HAS BEEN DEDUCTED FROM MY BAK AND A MESSAGE HAS BEEN SENT THAT TINY TV HAS BEEN ACTIVATED THOUGH I DONT WANT THIS .SO PLEASE REFUND MY MONEY, my mob no is [protected]
my ac has been illegally deducted when i recharged today of rs 40 but immediateky rs25 has henn deducted and a message has been sent that tiny tv has been activated .i tried to lodeg complaint to customer care many times but in vain

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