[Resolved] Airtel India — Poor services of Airtel | |
I got the airtel SIM card without giving any document to the Airtel representative. I opted for mobile office to see the ICICI Direct.com website but due to poor speed it is not possible to open login a/c. I made request at Airtel customer care and they have shown there inability and after that from four months I am requesting to surrender my Airtel connection but Airtel representative is not responding. One week before one Airtel representative came and I gave him my ID proof, application for surrender of connection and one photo and representative told me that by today evening it will get disconnected but till date connection is active. After one week no action has been taken for me it looks that Airtel wants to cheat and sending the bills to get money. Then yesterday evening I made request to surrender my connection at customer care 121 (complain no[protected] and[protected] to stop the connection immediately and asked them the total amount to be paid after adjusting the security deposit so that I can pay the bill within two days. Rather than cutting the connection and sending the full and final amount to be paid they have send the sms "we will come back to you by tuesday 11 sep 1500 hrs. I have told them that I am going outside and shall not be available after two days but there response is for 11 september which is very frustrating and tiring as I want to close the connection honestly by paying the balance amount . Can anyone suggest what to do to stop and surrender the connection immediately as for mobile office they are sending flat bill of Rs 500 either I use it or not. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Hi,
I've lodge a complain regarding No signal at my residence 1 months back, but still the problem persist. I've already told to Airtel customer care that my mobile is working fine on different locations e.g. in my office or outside my colony, (means not any issue with mobile sensitivity). This signal problem is affecting my Official and personal life. so please try to resolve it as soon as possible.
Complaint Number[protected]
My address
P-482, Jalvayu vihar,
Sec -30, Gurgaon.
Mobile No : [protected]
I've lodge a complain regarding No signal at my residence 1 months back, but still the problem persist. I've already told to Airtel customer care that my mobile is working fine on different locations e.g. in my office or outside my colony, (means not any issue with mobile sensitivity). This signal problem is affecting my Official and personal life. so please try to resolve it as soon as possible.
Complaint Number[protected]
My address
P-482, Jalvayu vihar,
Sec -30, Gurgaon.
Mobile No : [protected]
i m holding a postpaid connection bearing no.[protected], [protected], [protected], [protected] & [protected] for which since i was not satisfied i paid the outstanding due for the above no.s and returned the sim requesting cancellation. from=rajesh ceramics and tiles
I would like your attention. The Bohara CUG is the one of the CUG at Nagpur using the Airtel service from last 2 years. We have around 1200 post paid connections. We are paying regularly. But we are facing many more problems with Airtel services. Mostly with network problem at our residing & business area, we have to go out of home to use Airtel service. We are also facing Eco-sound problem, dropping of calls and many more.
As per talk many times to Miss Saba Baig & your Airtel officers regarding network complain, but still your company has not taking any action against our complaint.
As per talk many times to Miss Saba Baig & your Airtel officers regarding network complain, but still your company has not taking any action against our complaint.
I completely Agree.. Saba Baig is a big crook. She has been hired just because of her white skin. She has no talent at all. She is a very egoistic girl .. very bad in academics and still a manager .. She was thrown out of her 1st company.. She is a favourite of Sharad Gupta, the Chief CEO of Etisalat.. and is working there now. She should be thrown out
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27sept. the server was down for some hours.
As server started 1500.00 rupees were transfered to others from our Lapoo,without our knowledge.
We informed to Manojji, and customer care.
We were promised to be refunded the above amount,the co. also recovered the amount from the persons whom the money was wrongly transfered.
We were refunded with 355.00 rupees only,and were promised for the balance amount.
We have been since trying for our refund , through Dhanlaxmi the distributor and also directly talking
to T.m ZSM , Mr. Amar Siddhaki area manager but no heed is paid to us. they all give falls promises.
After spending a lot of money on calls we request you to please take up the matter.
please get the amount refunded as early as possible.
Thanking You,
Yours truly,
Royal Technique, Mount Abu