[Resolved]  Airtel India — Hello Tunes

Please take immediate and necessary harsh action against Airtel Mobile Service Provider, who are damaging reputation of people by setting up Hello Tunes themselves (without the consent o[censored]sers) and charging users Rs.30 /month as a rent (why should user pay this amount when they have not assigned any such Hello Tunes). Any such additional services such as Hello Tunes, Ringtones, advertising calls should only be activated on a written application duly signed by the owner so that Airtel technicians etc. can be restricted from activating these services themselves. This is the responsibility of the consumer forum to safeguard consumer interest and restrict these mobile service providers exploiting the innocent /poor / Unaware Indian users. I am fortunate to have an access to internet to bring it to your notice, whereas several hundred/thousands Indians might have been facing this problem but are/were not able to reach you. Airtel is advised to remove hello tunes immediately from my two numbers [protected] & [protected]. Thanks, Syed Khursheed Zaidi & Rana Khursheed
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Aug 14, 2020
Complaint marked as Resolved 
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Very irresponsible & malacious attitute of Telecom Service Providers and Lack of control of consumer forum and Government of India to protect consumers. Yes, several million Indians are loosing their hard earned money with out their consents. Consumer forum should fight for safeguarding its consumers rights.

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