[Resolved]  Airtel India — Cheating and financial fraud.

Dear Sir Madam

Hello!

I want to inform you that one of Airtel retailers from Nagpur Maharashtra has cheated me and I may launch legal action police case for cheating if its not resolved by Airtel.


Since last few weeks I was getting call from [protected] [protected] and [protected] and from this call they offered me new connection for choice number. I never visited to the place from where the call was originated. The persons calling from this number were Piyush Nikita and their senior team lead (as they said) and they forcefully placing offer to me.

Mr. Piyush and 2 other guys visited several times to my place and finally he said that I will get desired number (last five digits in cell number as 74926 and it is not a premium number) in Rs. 500 which he collected from me with address proof photo photo ID documents along with Rs.500. No one gave me intimation about the number so after 3-4 days I called on [protected] (received by Nikita) to know the status but she said we don¿t know put the SIM and know yourself by calling someone (Is this the way followed by Airtel ). But to my surprise the information I got the last week was:

1) The number was activated without my prior notice

2) The number was not informed to me

3) The number allocated to me was not the same against which Rs. 500 taken.

4) On enquiry to 121 I got information that they (Kuku Mobile Nikita Piyush) deposited only Rs.300 to Airtel for this till date no receipt is given to me

5) Immediately last week I informed to 121 to deactivate the unwanted number but still its status is unknown.

6) On complaint the customer care executive available on [protected] (name- unknown) was arrogant and was not ready to listen to me about all details and disconnected call immediately by saying `do whatever you want do we will not help you¿.

It is clearly a cheating case and I may seek legal action against involved parties. I have no intention to harm Airtel reputation or careers of marketing executives. If Airtel itself start internal enquiry I guess several thousands lacs rupees fraud will be exposed made by ARC Retailers in the name of Airtel damaging Airtel market reputation; for example i.e. Rs.500 - (or more) taken by customers against false commitments promises on behalf of Airtel and only Rs.300 deposited to Airtel; such a way cheated with at least 1000 customers a month will be 200x1000 = Rs.200 000 per month fraud by people like Kuku Mobile Nikita Piyush. It is serious and I will make aware all the existing Airtel customers and prospects through newspaper and media putting all this facts and demanding legal enquiry against cheaters.

Also the customer care executive appointment by Airtel; are they for `Customer care¿ or is it `Customer scared¿ Please don¿t appoint such arrogant CC Executive in the scenario of business competition who tries to keep themselves stress free instead of making their employer organisation tension free as a primary duty of their designation and for what they are paid for.

I need your co-operation and help to get refund my all paid amount ASAP. I cannot compromise on less than that!

Thanks and best regards
Shyamkumar Nandanwar
Cell: +[protected]