[Resolved] Airtel India — Billing Issues

[Resolved] Airtel India — Billing Issues

P Puja Prasad

I was having a postpaid connection of airtel (Airtel Number) [protected] from last 2-2.5 years and have been making a regular payment online through internet I carried the number with me when I went abroad and made a payment of my transaction in Nov 2007 after which I did not made any payments as I did not receive any bills. I changed the address and gave the contact number of my family for any issue/concern when suddenly I heard that a lady named “Simran” from airtel is calling them and harassing them continuously I talked to the lady from USA couple of times and asked her to first open my online account so that I can make an early payment but she said it is closed and she cannot, then I asked her to send the copy of my bill at my email id for verification. Similarly I had a talk with the customer care representative While I was talking with the lady named "Simran" from airtel customer care service and was dealing with the issues through email with someone name 'Anil Kohli" from airtel(mail id [protected]@rediffmail.com) my parents panicky informed me that some lawyer has called up and had asked them to made a payment as some case has been filed against me at teeashazari court in delhi and there will be lot of issues if I don't make the payment. My parents hurriedly made a payment of[protected]Bill amount)+1300(lawyer fee)) Can somebody from airtel tell me as why these happened when I was trying to make a payment, I did not got the chance to verify the details before which my parents had to forcefully made a payment and why I had to pay the fee for the lawyer when I was not escaping from making a payment How can I make a payment if don't receive the bill I don't validate it. This is sheer harassment since I am not in India and airtel guys were harassing my parents those who don't know actually what happened. Airtel is using wrong powers to harass innocent citizens of India, I want to take this issue seriously, otherwise I will take the case to consumer court for mental harassment and forcefully issuing a case against me and taking the money through recovery agents from my parents Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

Raja

from Delhi, Delhi

Beware: this company peridically makes special offers that it does not honour. Eg. does not refund security deposit despite producing documentary evidence that says amount is refundable.

vasudev meena

from Delhi, Delhi

I changed my prepaid to postpaid for last 2 months. But still i am not getting my bill, informatio abt my balance, msg balance and so and so...
So plz tell me how i can know my account balance at any time, balance of messages etc.

srikantarout

from Gurgaon, Haryana

airtelindia — Payment Issue

Hello Sir/Madam

I had an Airtel USB connection. No: [protected] , A/c No:[protected]. While I took this new connection, I had some issues related to Network slow access. and also I logged 2/3 complains for this. These complaints are not resolved at client end. so I could not get my issue resolved. But instead of solving the issue in client END the complaint status became resolved from airtel service department END.

Complaint reference No: F[protected] ,F[protected], F[protected]

As I could not use this my USB, I finally close my Airtel connection permanently. and this number is recycled now.

But I received 3 month of auto generated BILL . AND now I am getting call from airtel to pay the due bill which I had not used.

PLEASE SOLVE THIS ISSUE AS SOON AS POSSIBLE. I DONT WANT TO GET DISTRUB FOR THIS ISSUE ANYMORE.

Regards

Srikanta kumar raut

Airtel no: [protected]

A/c No [protected]

KChandrasekhar

from Bengaluru, Karnataka

I had blackberry service with Airtel until November 2009.
I changed my plan from blackberry service to regular phone service in Nov, 2009; during that time I asked them to cancel all value added services associated with blackberry as well as regular phone. Since I already had multiple Airtel mobile (and landline) services, all I wanted was a plain vanilla service on this line.

The billing problems started from then onwards; I have had numerous complaints made to their call center as well as through e-mails. All I kept getting was reminders from their billing dept. When I explain to them the problem, my complaints and the proof through e-mail trails, they will tell me that they will get back to me; never to hear again until some one else calls me to remind me to pay the erroneous bill.

Finally they disconnected my service and adjusted my huge deposit in nov, 2010.

Bottom line - their billing department sucks and intransigent.

Until then my Airtel bills were more than 10, 000 per month; I am now canceling Airtel services one at a time and going to other providers who are much more responsive.

promik

Indian Airtel — Bill related issue

I have been using airtel postpaid sim since two year's but from couple of months i observed and got bill with unused charge, so please i request that to your airtel team kindly charge the right usages.

kha

Please note my mob no :- [protected]