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[Resolved]  Airtel Iptv — IPTV not working again

Address:Gurgaon, Haryana

I am back after 16 months now with the same issue. This time again my IPTV connection has stopped working and now I realize that Airtel still stands at the same place where they were about 2 years back. Nothing has changed here.

First ticket was raised on 11th May[protected] and as i expected with my previous experience's with Airtel, ticket was closed without any notification (very frustrating).

Anyhow, second ticket was raised again on 18th May[protected] and still Open. Luckily this time I am getting an SMS everyday which keeps revising the TAT of the ticket.

Something I ended up last time, I will have to pay complete rental (999 INR + Taxes) for this month, wherein services are already not working for almost 10 days now.

Let's see how soon my issue gets resolved this time.
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Aug 13, 2020
Complaint marked as Resolved 
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13 Comments

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Comments

iptv — iptv not functing

i had subsrcibed iptv but after intial installation this is not working.there is no compalint centre for Aksh. my contact no is [protected].
Reply

iptv — Not Working

I have IPTV installed at my residence C-7/186 SDA, Hauz Khas since Mid Feb 2007. It has not been working properly for last 15 days . I have made several complaints but no body listen.

I will be happy if they remove the services if they can not serve.

Ashok Garg
26964667
Reply

iptv — Iptv not working

Regarding iptv i have a complaint.Sir from 19 of march my iptv is not working.And your executive are telling that we are sending our techinician but still they dont send any techinician to my home.I talked to mr Pradeep rathi 3times in this period.He the way he talked to me like iam his servant.So on this behavoiur i would like register a complaint and also iam going to consumer court today and file complaint against your irresponible thing what u have done to me.So, please dissconnect my IPTV as soon as possible and give me my security deposit amount or please solve this today itself.My no. is 29565742.
Reply

AirTel — IPTV Not Working

Dear Sir/Madam,

This is a gentle reminder regarding my problem, from past two days my Airtel iPTV was not at all working. I have submitted my complaint two times (Complaint # are[protected] &[protected]. One of corrospondent came from Airtel he informed us that they have disconnected our service by mistake.

As far as I know that Airtel is known for its brand value and I don't expect this kind of service at all.

Request you to kindly advise in this matter as soon as possible.

Regards,
Arun Pahwa
Mob - +91-[protected]
eMail - pahwa.[protected]@gmail.com
Reply
our airtel iptv is not wotking ,the company does not have any effective system of servicing the customer ,despite complaining several times nothing concrete ghas been done
Reply

Airtel IP TV — Not Working

I've logged a complaint regarding my IP TV not working on 5th June 2011. Today is 1th July 2011, even after more than a month, they are unable to resolve the issue.
Reply

AirTel — IPTV not working

Despite constant complains no response from the service provider. Complaint numbers given by Airtel
1. 48929050
2. 49127852
3. 1453150
4. 1483348
5. 1220076
6. 1325500

No body visited to attend the complaint
Reply

AirTel — IPTV

Hi

I am lodging my complaint against Airtel; services are so bad that I regret it now about taking this IPTV connection.

While taking the connection I requested to add top up package of ESPN, Star Sports, Star Cricket but its more than a 50 days now and still those channels are not added. Every time I speak to them I will be given a reference number and assurances that it will be taken care in next 48 hours, but as expected nothing got resolved. Last time reference number was given to me on 26 July[protected] and its more than 20 days now since 26th July. In between I have inquired them on phone but no result.

I would be grateful if you can raise my concern to Airtel. My account number is 16605112.

Thanks
Premjit
Reply

iptv airtel — iptv not working

sir
my iptv connection is not working , after i called up the airtel office for the wi-fi connection password.
please attend to the problem at the earliest .
thanking you
karan singh
phone no:[protected]
Reply
Namaste Mr. Aggarwal,

This is to inform you that your concern listed on 20 May 2013 has been noted and our team is working on a resolution. At the outset, we apologize for the inconvenience faced by you. We will get in touch with you for further details of your concern as the need arises.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com.

Regards
Rakesh Kumar
airtelpresence (airtel customer service team)
bharti airtel ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Thanks for the revert Rakesh, however I am still waiting for someone to come at my place and check on this issue. I did received a call, wherein that guy said that we are working...

Let's see for how long this work continues.

I just want my connection to be fixed at the earliest.
Reply
Namaste Mr. Aggarwal,

Further to our discussion dated 20 May 2013, your concern is being worked upon. We would require some more time to resolve it and shall keep you updated of the progress.

We assure you that we are committed to resolving the issue to your satisfaction.

For any queries you may have you can also get in touch with us at [protected]@in.airtel.com

Regards
Rakesh Ranga
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply
Namaste Mr. Aggarwal,

We would like to inform you that your concern listed 20 May 2013 has been resolved. Should you have any queries please contact Airtel customer service at [protected]@in.airtel.com

Regards
Sandeep Kumar
Airtel Presence (Airtel Customer Service Team)
Bharti Airtel Ltd
[protected]@in.airtel.com

Connect with us 24X7 and we will be happy to assist you with a swift resolution to your queries on all our products and services

Twitter - www.twitter.com/airtel_presence
Facebook - www.facebook.com/bhartiairtelltd
Linked- http://in.linkedin.com/pub/airtel-presence-bharti-airtel-ltd/1b/119/a33
Reply

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