[Resolved]  Airtel — UNSOLVED COMPLAINT REGARDING EGPRS SIGNALS AND POOR SPEED OF INTERNET WHILE USING ON AIRTEL MOBILE

Address:

Jind, Haryana

Dear Sir,
Iam using an AIRTEL HARYANA NUMBER-(+91-[protected]).I have a NOKIA N97 MINI handset with me and Iam using their MOBILE OFFICE Internet service on My Handset itself. Iam getting only 1KBPS speed while surfing/downloading/uploading through it. Airtel's customer care executive has said to me that they offer 3-4KBPS SPEED(DOWNLOADING/UPLOADING) and 20+ KBPS speed for (SURFING), but that's not happening.Also Iam getting only GPRS signals instead of EGPRS signals at my home location .I have complained regarding all these problems but no solution has been provided to me.The details are as following--
COMPALINT NUMBERS AND THEIR DETAILS--
1.CMOUD[protected](DATED-28,12,2010)(1.29PM)
2.CMOUD[protected](DATED-28,12,2010)(1.55PM)
3.CMOUD[protected](DATED-30,12,2010)(8.45 PM)

Reagrds
KUNAL VASHISHTHA
AIRTEL NUM-[protected]
ALTERNATE CONTACT NUMBER- +91-[protected]
ADDRESS-HNO.354/7,SANT NAGAR,PATIALA CHOWK , NEW HANSI ROAD , JIND-126102, HARYANA