[Resolved] Airtel — REFUSED MY OFFERS | |||
(may be some mistakes in my engish. please forgive me and adjust with it) Sir, I'm Anvar from Kasargod(Kerala stste). About 18 days before I sent the request to my mobile network (Airtel) to change the port to Docomo and I got Unique Porting ID. Later one of the Airtel representative called me asked the reason for changing the network.I replied that high call charge. They asked me what the offer need to me to continue their network. I demanded some offers like 'less call charge', 'free sms', 'cheap rent hello tones' & 'refunding'. They agreed my demands and asked for maximum three days to active those demands. So I agreed them. On the third day I called the customer care and complined that I didn't get any offers that they allowed me. They asked me to wait another 3 days. However I didn't get any offers untill now. I continously called them to know my offers and the asked me to wait some more days. Last day I called the Nodal Oficer and their Head Officer. They told me that I would get only 'call charge offer' others are not applicable to me. And I was charged for that call about Rs.25. Now the last date of my porting ID is finished. What shall I do now? my mob no: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
4 Comments | |||
Comments
I am frustrated now. I am denied connection to customer care. WTF ... Please call me soon
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Airtel — My Offer
Name: Santosh MehraPhone: [protected]
I sent a message for MNP & then got a call from Airtel who activated an offer on my mobile for 1paise/6sec to any airtel mobilr & 1 paise/2 seconds to any other networks but i did a recharge with Rs.18 on 6.04.11 & the offer which they activated got deactivated. I already placed a complaint on6.04.11 but no action has been taken yet against my request.
Please resolve my query