[Resolved]  Airtel Kerala — Disconnection of mobile number

I am Sanjeev Nair, NRI from Abu dhabi. I have taken a pre-paid mobile phone connection from Airtel from a shop in Mallapally in Pathanamthitta Dist, Kerala in July 2009. I have paid Rs. 2500/- for my fancy number [protected] as demanded by the shop owner. He told me that this is a life time SIM and I have paid upto April, 2012. The message from Airtel also confirmed the validity of the SIM. When I left India, I had a balance of more than 2000 rupees and after coming to Abu Dhabi, I use to get messages from Airtel. Few days back, this SIM got disconnected, and i contacted my cousin to find out the reason. He says, there are some conditions for this connections, which was not told to me or informed me either by SMS or by any other means, in which if this connection is not active for more than 3 months, it will be disconnected by default. This is a total injustice to me as an NRI, who use to visit his home once in a year and spend lot of money on my mobile. How can
Airtel disconnect my SIM which had an expiry upto 2012 and have balance of 1160 rupees, without informing me by SMS or Mail or Call ? I want to continue with my airtel with my same number, if they allow me to do so or get back the my money and take a new connection. Will you please consider my request?
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

dear sir mam., please read this message my requwst it will problem for my carrier

My name is HAKEEL ..i take fancy pre-paid number [protected] for 1500rs... i use this number till i left from kerala.. and also i use the connection from the europe from ther i lost sim ...i try to take the duplicate now but from the office they told its not possible after 3 month ... i given this number in all my certificates and my company form also i given this number... wat can i do. ... no one using that number still in pack so any think can do for me...will u inform wat i wanna to do on ... please inform on this mail address /ameen_[protected]@yahoo.co.in ///
please inform iam very tension about this matter suddenly airtel change rules a alll ... my number [protected] help me to get back my sim pleaes
Airtel is a cheeting mobile company i have also same problem. I request postpaid they did't give me. I have too much loss of this problem.
My name is Akhil menon the mob no is [protected] am using dis no for the last 2-3yrs. The last 4months i was in Dubai and i was able to receive messages from airtel as well as from my friends.but from yesterday status showing is no service .i need dis no in any cost as dis is a request from yours valuable customer...

plz do the needful as soon as possible

Akhil Menon
[protected]@yahoo.com
HI SIR
PLEASE CALL US FOR DISHTV REWNEWL, WE HAVE GOOD SERVICES AND MANY MORE OFFERS
JUST VISIT OUR WEB SITE: http://dthrecharge.webs.com/ OR
EMAIL AND CALL US HOTLINE NO:[protected]
HI SIR PLEASE CALL US FOR DISHTV REWNEWL, WE HAVE GOOD SERVICES AND MANY MORE OFFERS JUST VISIT OUR WEB SITE: http://dthrecharge.webs.com/ OR EMAIL AND CALL US HOTLINE NO:[protected]
HI SIR
PLEASE CALL US FOR DISHTV REWNEWL, WE HAVE GOOD SERVICES AND MANY MORE OFFERS
JUST VISIT OUR WEB SITE: http://dthrecharge.webs.com/ OR
EMAIL AND CALL US HOTLINE NO:[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54499
    Pending
    0
    Resolved
    21958
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information