[Resolved]  Airtel — MAX RESOLUTION 1920 X 1079

Address:West Medinipur, West Bengal

THIS IS NOT A COMPLAIN BUT NEEDS HELP. I RECENTLY PURCHASED AIRTEL DTH HD VERSION SINCE I WAS HAVE A SAMSUNG LCD MONITOR (SYNCMASTER 2233sw) WHICH SUPPORTS FULL HD (1920X1080). MY MONITOR RUNS FULL HD WITH DVI CABLES OF COMPUTER GRAPHICS CARD.

I CONNECTED THE AIRTEL DTH HD WITH A HDMI -> DVI CABLE TO SAMSUNG MONITOR (AIRTEL PROVIDED HDMI TO HDMI).

PROBLEM IS THAT THE PICTURES COME FOR 15-20 SECS WITH RESOLUTION 1920X1079 SENT BY DTH, AND SINCE IT IS NOT MATCHING 1920X1080, THE SCREENS GETS BLANKS AND SCREEN SAVER POPS OUT SHOWING OPTIMISE RESOLUTION NOT AVAILABLE. TO GET BACK I HAVE TO SWITCH ON OFF THE LCD AND THEN THE SAME PROBLEM AFTER 15-20 SECS. I HAVE TRIED ALL POSSIBLE SETTINGS OF LCD AND DTH BUT ALL IN VAIN.

IF ANYBODY FACED THE SAME PROBLEM THEN HOW TO RESOLVE IT. ELSE MY BUYING DTH HD WAS LOSS. CALL ME AT [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Airtel
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    42%
    Complaints
    54498
    Pending
    0
    Resolved
    21957
    Airtel Phone
    +91 96 6339 5551
    +91 11 4266 6500 [Head Office]
    +91 11 4666 6100 [Head Office]
    Airtel Address
    20, Sarakki Main Road, JP Nagar 1st Phase, Bangalore, Karnataka, India - 560078
    View all Airtel contact information