[Resolved]  Airtel Landline & Broadband Services — Incorrect billing, Poor services and against disconnection of our phone

We have complained several times to Airtel regarding Incorrect billing, Poor services and against disconnection of our phone yet no action has been taken. We have written to Airtel Nodal officer also but it has been over 15 days and we have still not received reply (our complaint letter courier has been received at Airtel). Our phone is again disconnected (2nd time in last 4 months) causing severe loss to our business.

Kindly advise further steps to take up this matter against Airtel.

Regards

Priti Sharma
Director
C2C Technosoft Pvt Ltd
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Aug 14, 2020
Complaint marked as Resolved 
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Business Broadband & landlines — Service

I am currently in the process of switching my landlines and broadband from Eircom to Vodafone. I set this up with your sales Rep Niall McGovern last week.
Unfortunately due to a number o[censored]nanswered questions, lack of communication from Niall and not receiving the IP adresses requested on numerous occasions, i would like to avail of the 10 day cooling off period and cancel my applications to switch to Vodafone.

Please cancel a/c no:[protected], address Old Church, Ormonde Road, Kilkenny.
Phone no:[protected] and address: Kilfane House, Kilkenny Road, Carlow.
Phone no:[protected]

I have emailed this and posted this on monday with no reply and left voicemails with Niall McGovern also. I have been advised from eircom that you have already changed over the landlines even though i only received a letter from you on friday 12th saying it will be 10 days for the landlines and a further 21 days for Broadband.

Any queries you can contact me on above numbers.

Yours Sincerely,

Dr. Brian Halton.

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