[Resolved] Airtel Legal Department, Bangalore — harassment for payment of some other number not related to me

rakesharadhya

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka

People from Airtel Legal Department call on my number and also on my wife's number and ask to make the payment for a number, which I have no concern with. Inspite of repeated conversations saying that I am not or I have not used that number, the ladies from the said department talk very rudely and ask me why am I not paying that. Even its the same kind of behaviour with my wife. How and why can they compel me to pay some other's payment? When enquired they say that the person who has taken that sim has mentioned my number as his relative. I want to take legal action against these people. And they should learn to behave properly.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

sandeep_ORACLE

from Delhi, Delhi

Hi Artel,

Please help me, I am getting calls from so called airtel collection DEPARTMENT for money, people not only call to me but from my call list they r calling my family, friends, collugues and using abusive words, this is to much, when I had all ready paid my bill please see below for details

Bill/Rept#:2375904
Number:[protected]
Bill amount:Rs 2500
Bill Date:[protected]

Please note:-, they had called my project manager Anil, and I have lost my job also, they calling my wife and telling me tht I have affiers with soo many girls, and also from my call details they had called all my friends/family and used abusive words, if this continues, I lost my JOB my family / I WILL COMMIT SUCIDE ...

Please take actionnnnnnnnnn I am getting call from soo many deffernt numbers one number I have now :[protected] Kartick...

Sushant515

Hi,

I would like to make a complaint against the unethical behavior of Airtel Customer care.
I am a prepaid customer ([protected]) from last 3 years.

On 16-12-10 I received a message from Airtel which stated:
“Exlusive Unseen Videos & Images of HOT BIG BOSS GIRLS Click http://202.87.41.147/hungamawap/airtel/89343/promo.php3”

When I clicked on the given link I received a message which stated
“Thanks for downloading JGame Pack from Airtel. You have been charged Rs 75. Join GamesClub at http://gclub.in”

So as you can see that I received a message which said me that I will be getting Images & Videos and Airtel then charged me for a Games pack (75.00rs).

This kind of fraud is completely unacceptable. More over when I tried calling the Customer care (121)
I spoke with one of your Sr. Associate (Shashikant Sahani) who was not at all helpful and was very rude.
This is not at all acceptable from Airtel that they are recruiting such kind of manner less and rude people.

I just want to file a complaint against this fraud which happened with me.
I was told something and was charged for something else.

Please do let me know the further stage of escalation as I won’t be keeping quiet until I get my money.
Please reply me on Sushant.[protected]@gmail.com

Chandrumcs

from Bengaluru, Karnataka

Hi,

I would like to make a complaint against the unethical behavior of Airtel Customer care.
I have paid the amount and then also why they are calling my friends number. Ask the representative who collected the cash from me. And I don't want this to be repeated again.

Pk1800

from Kota, Rajasthan

Airtel payments bank freezed my wallet money and they are neither unlocking my account nor giving refund to the source. My registered number with airtel is [protected]
Total wallet balance =1600

Please help me to recover my hard earned money.