[Resolved]  Airtel Live — Charging money for Airtel Live Services which have neither been recieved nor asked for.

For the past four weeks I have been charged multiple times for downloading of games, themes and wallpapers from Airtel Live, when in fact I have neither attempted to download anything from Airtel Live nor have I recieved any of the services for which I have been charged.Every notification I have recieved has caused fifteen to ninety nine rupees to be cut from my prepaid balance.During each 'incident' I have recieved four or five such notifications 'thanking' me for downloading of Airtel Live services which I have neither asked for nor recieved.A whopping Rs.200/- have been cut during a single day.The amount would probably have been more, except there was nothing left in my balance to cut.In all I have lost upto Rs.700/- in prepaid charges.Complaints made to customer care have been fruitless and their so-called 'customer sales executives' have been unhelpful.
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Aug 14, 2020
Complaint marked as Resolved 
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Dear sir,

i am already send mail but no responce till date, charged rs 10 /- 2 day also, so pls take necessary action. My no[protected]
Sir from last 3 days airtel live is charging 20 ruppes daily. I dont know whn i have subscribe tht weekly subscription for games. my no is [protected] so pls deactivate tht subscription other wise i m going to change sim to docomo .

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