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My contact no. [protected]
Hello Sir/Madam,
On 16th Dec 12, I called on this no. *****23104 around 10:30pm for 8.52mins, where I got charged 1Rs/min i.e. 9Rs as per 8.52mins,
But till 16th Dec 12 my calling charges were 1paisa/sec.Since 16th Dec I don’t know why I have been charged 1Rs./min. and don’t know why airtel has provided customer care number 121 and 198 where customers are unable to reach customer care help desk whenever I call to Help desk, system (auto system) disconnects my call, I have already complained about help desk service now I am very frustrated with this services.
Sunny
[protected]
On 16th Dec 12, I called on this no. *****23104 around 10:30pm for 8.52mins, where I got charged 1Rs/min i.e. 9Rs as per 8.52mins,
But till 16th Dec 12 my calling charges were 1paisa/sec.Since 16th Dec I don’t know why I have been charged 1Rs./min. and don’t know why airtel has provided customer care number 121 and 198 where customers are unable to reach customer care help desk whenever I call to Help desk, system (auto system) disconnects my call, I have already complained about help desk service now I am very frustrated with this services.
Sunny
[protected]
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it bearing A/C num[protected]
mobile no:[protected], i am not got the expected service from you.
i have made compaint on the month of Noveber-2009 about my service
issue such as call drop, call failure, network problem their is no
action is taken till date i used the number.
1: i made the complaint on Novermber 2009- service issues( call drop,
call failure, network problem).- no action taken.
2: i enquired in month of the december-2009, their no action is taken
on this issue. again i made the request to correct the issue.
3: Feb/march once again enquired about the issue no action taken.
* beceuse this issue, i lost couple of my business deals which is
worth of 2-3 lacs rupees.
i am in station, but i am not reacheable to my mobile because of this issues.
* i wanted you to notice another thing here is that i am making
payment of 80-90% mobile bill. assuming that aleast u will get noticed
and rectified my issues.
but no progress happened only i am getting the payment reminder.
* u can think how much i lossed business because i changed my mobile no,
but their is no another option.
* sad part is your not rectifying the service issue only asking for the payment
if this things continues i will look into other services, which i
am taking from the Bharthi-Airtel.
* i ask you to pay my business loss due to service issues
do the needful
best regards,
santhosh V J,
ph:[protected]
email id:[protected]@gmail.com