[Resolved] Airtel — deactivation of SMS pack and charging for complaint | |||
Sir My complaint is with Bhari Airtel. I'm using facility of mobile service of Airtel amd my Mob No. is [protected]. I have complaint with Airtel about cutting of sms charging from my main balance. It is pertinent to mentioned that I had recharge sms pack of Rs 50/- (300 sms per day for 30days) on 25/3/10 at 7:30PM and since than I have facing problem ...that means its deactivated many time and deduced sms charges from my main account. I had lodged complaint to Airtel many time on customer care No. and through E-mail but Airtel fail to solve this problem. Moreover Airtel is charging on complaint at their 121 customer care service its 50p/3min which is injustice and not in order. I want to solve Airtel my problem by attending seriously on my complaint and if Airtel fail to solve this problem they must refund my recharge money of sms pack along with whatever I have been dedeucted money from my main balance during deactivation period and charge taken from me by customer care service. thank you AK Jain [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
dear sir today airtel reduce my 27 rs.without any confirmation i hav no apply any airtel service hello tune, gprs airtel live etc.etcan u beleive every half any hour my balance reduce cut 3 rs.i am disturb and contact customer care 121 then boy say this is not my job plz contact gprs second person conatct asking me conatct 198 or lt of excuse. tell me what is this what si the resons cut my balance i hav no activate any service check it my moble no is [protected]
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Airtel Mobile Service — reducing balance without using facility
whenever i recharged with voucher of Rs.205 after using Rs.100 by me everytime airtel mobile service start sum service by them self which is not request from my side & they also charge for that service.Many time i reply to customer service regarding that but they are not giving proper reply . Even i activated Do Not Disturb (DND) service but still having same problem so kindly note my complain