[Resolved]  Airtel — FREE INTERNET FOR 45 DAYS

Address:Maharashtra

i HAVE PURCHASED NEW AIRTEL SIM CARD MY NUMBER IS [protected], WHILE PURCHASING I WAS TOLD THAT I WILL GET 45DAYS FREE INTERNET DATA ACCESS, BUT 30PAISE PER 20 kb IS CHARGE DECDUCTED FROM MY BALANCE EACH TIME!
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Aug 13, 2020
Complaint marked as Resolved 
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That "free" internet access is perhaps applicable only for "Airtel Live" and not for general internet surfing. That's why you're being billed/charged for it. Same happened to me for Vodafone "3 days unlimited internet" package. I was being billed, later Vodafone told me its only for Vodafone Live and not general internet access.

My suggestion: Try connecting with "Airtel Live" connection instead of "Mobile Office" connection => you'll find it in your connection settings.

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