[Resolved]  Airtel — mis behave & wrong statement

Address:

Jodhpur, Rajasthan

I have a Airtel prepaid connection in the name of Kapil purohit. I am using this connection sienc 3 year & this is my no. 91-[protected].
I have recharge for sms pack of Rs.85 & than company sent me a massage for auto renewal for next month, regarding this massage i called at customer care on[protected] & ask him for terminate the auto renewal he told me that just dial *110*0# , i tried several times but nothing happen.
Than government ban this sms facility & after 5 days , when this ban is over, they renewed my sms pack without my permission or without any information, i called at customer care again & ask him for help but he transfer my call to senior person, & the senior person didn't pick up my phone & the same thing done by them with me 3 time in a day. than i just decided to PORT my no. to other company but after this massage customer care called me by this no.[protected] & told me that they will pay back my money in 48 hours but still they didn't pay me back my money & now they didn't accept my call.