[Resolved] Airtel — misleading ads | |||
Hello, I am seeing some offers over internet sites under the tagline airtel FAB FRIDAYS. Some of your executives at 121 and 198 are totally unaware of that. Few days back I came across a offer comprising of 6 Value added services in 99 rupees for 90 days. The number for activation was *646*22# as shown in the airtel add. As i dialled the number for activation I got two messages in short time difference. First one was saying that I have activated comedy FM 99 pack. and the later one was saying I have activated FAB FRIDAY value added services pack which I actually intended to. This activation was done on 14th july 2012. The services was said to be activated within 24 hours from that. But till the date no service is activated yet. Please dont muggup all the money. If you cant activate the services then refund my money to me. And stop me from porting out of Airtel. I am attaching the various links from where I got the information regarding VAS pack. And the sms which I got from airtel. links- http://telecomtalk.info/airtel-big99-offer-6-vas-for-rs-99-with-3-months-validity/96438/ sms- 1. Thank you for choosing COMEDY FM99 PACK on your airtel mobile. You have been charged Rs.99.0 for 180 days and your account balance post charging is Rs26 at 19:13 time 7.13 PM 14 jul 2. Thank you for activating FAB FRIDAY VAS pack. Now get six VAS within 24 hours(airtel Radio, Games, Hello tunes) free for 3 months! To stop dial *121*5# Please solve the issue as soon as possible. Either activate FAB FRIDAY VAS pack or simply refund the money. Thank You ! Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
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AirTel Bharti — Misleading Advertisemtn
Airtel is misleading the subscriber by advertisement in wrong way.They after this complaint they are agree that the same is re-activated after 30 days but till date not active after 45 days
I am subscriber of Mobile No.[protected] . I am using tariff with Power
of Rs. 350 from last 6 month and same is vaid for 6 months more. My tariff
is following :
Airtel to Airtel???? 29 Paise
Airtel to Other???? 49 Paise
Airtel to Lanline??? 1 Rs.
STD???????????????????? 1.50 Rs.
on dated 7/01/2009 I got message from airtel that Recharge with Rs. 36 and
make STD @ Rs. 1 for 30 days. I also confirm the same with the agency
holder. I recharged with Rs. 36, But it is surprise for me that My all
local call convert to Rs.1/- per minute.
There is no information about the same that when you rechage with @ 36
your STD @ Rs.1 and your tariff will be changed.
When I am using the power, This message should not come to me and if come
then this condition must be appear that your previous power will be
changed. But there is not such conditions. I am using maximum for local
use.
It is also surprise for me when My std convert to Rs. 1/- and I use to
make std from Roaming it charged @ Rs. 1.50. All std convert to Rs. 1/-
mean when I call from Roaming it must be charged @ Rs. 1/-, but the same
is charged @ 1.50/-
Now I want that my previous Power should be continue and not want to make
std @ 1/-
I had discussed with Customer care executive about the same matter but
they said that it is not possible now.
Sir, when I am using power for local and calling @ rs 29 paise, why should
I recharge with 36? ? I recharge? with 36 for making std only and not for
local call.
This Recharge with 36, is applicable for STD Only and not for Local.
Airtel is making fool to their subscriber by giving wrong information to
the subscriber. I am using 5 Nos of airtel since last 5 Years. But this
type of problem accured only in these days
I received many message form airtel and all message?have condition that
Like
1??? Recharge with Rs. 102 easy recharge and get 225 minutes of Local
Airtel Calls.
???? Condition = Minutes not avaible between 5 PM to 10 PM.
2.??? Recharge with Rs. 444 and got talktime of Rs. 444
??? Condition? = Topup recharge had not validity
But in this message there is not such type of Condition and any one can do
the mistake, which I had done.
Please Solve this issue on urgent basis.
Thanks
Mohinder Singh
Dabur India Limited
[protected]
[protected]
[protected]